The contact owns a 2013 Dodge Charger. The contact stated condensation and water built up around the headlight lens while driving. The contact was unable to clean the lens. The dealer advised the contact to leave the high beams on for thirty minutes in order to clear the condensation. The dealer replaced the headlight unit but that did not remedy the defect. The failure mileage was 6,500. Updated 05/12/2014

- Woodridge, NY, USA

Headlight defect. Brand new vehicle. Drivers side high beam much too high. High beam only serves to light trees in front of vehicle when used. Reported to selling dealer, and left car for service. Service writer stated that they had corrected the problem. By "adjusting the high beam". after picking vehicle up, and testing the headlights, I found that what had been done is adjusting the entire driver's side headlight down such that the low beam was unusable. In effect, what they had done was adjusted the driver's side headlight so that the height of the driver's side high beam matched the passenger's side high beam. I returned to the servicing dealer, and showed them photographs of the light patterns resulting from their adjustments. They were at a loss as to how to correct the problem. They state that they have contacted the manufacturer in an effort to get permission to replace a defective headlight assembly. Upon last checking with dealer, manufacturer had not given permission to replace the defective headlight assembly. Searches on the internet show other instances of this problem for this specific vehicle type. It apparently can affect either the driver's or passenger's side headlight.

- Leland, NC, USA