This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Dodge Charger. While driving approximately 35 mph, the vehicle suddenly lost all power and the contact was unable to get the vehicle to restart. The "battery saver mode" indicator illuminated prior to the failure. The vehicle was towed to dick poe Dodge (1363 airway blvd in el paso, tx) where it was diagnosed that the alternator failed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 50,000.
The contact owns a 2013 Dodge Charger. The contact stated that the alternator failed and burned the battery while driving highway speeds. The vehicle was towed to chapman Dodge Jeep, horsham pa, 19044 (215-443-5800), where it was diagnosed that the alternator failed and caused the battery to burn. The vehicle was repaired and the alternator and battery were replaced. The dealer and manufacturer stated that the VIN was not included in NHTSA campaign number: 14V634000 (electrical system) and the recall did not include the one hundred eighty amp alternators. The failure mileage was 29,419. Updated 08/04/17 updated 10/17/2017
Lost steering and acceleration while traveling on the highway. This occurred within minutes after the vehicle entered "battery saver mode" and displayed the "battery" icon on the evic screen. This was the first and only indication of a problem, other than the radio not working that day. After pulling over, was able to restart the car, exit the highway, and pull into a service station. While attempting to park, the car would not shift out of drive into park, nor would the car shut down, until the push-button ignition switch was held down for several seconds. An electrical test revealed that the alternator had failed, and the battery tested good. Both the alternator and the battery are the original factory-installed parts.
The contact owns a 2013 Dodge Charger. The contact stated that the vehicle stalled without warning and was unable to be driven. The vehicle was towed to the contact's residence and then towed to the dealer the dealer diagnosed that the alternator assembly needed to be replaced. The manufacturer indicated that there was a manufacturer's recall for the number 6 cylinder, but not the number 8 cylinder alternator assembly. The approximate failure mileage was 75,123. Updated 04/19/17
- Rockwood, MI, USA
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The contact owns a 2013 Dodge Charger. While driving approximately 45 mph, the vehicle stalled without warning. As a result, another vehicle crashed into the rear of the contact's vehicle. There were no injuries and a police report was filed. The vehicle was towed to an independent mechanic and later to the dealer where it was diagnosed that the alternator failed and needed to be repaired. Earlier in the day, the battery saver mode indicator illuminated. The manufacturer was made aware of the failure. The failure mileage was 28,500.
The contact owns a 2013 Dodge Charger. While driving 55 mph, the power mode indicator appeared on the instrument panel. The vehicle stalled while in motion and was unable to shift gears. The warning lights illimunated. The vehicle was taken to a local dealer where it was diagnosed that the alternator was faulty. The manufacturer was notified and did not want to honor the warranty because there were 180 amps on the alternator. The VIN was invalid. The failure mileage was 95,000.
The contact owns a 2013 Dodge Charger. The contact stated that the vehicle staled twice. During the second failure, the battery saver warning indicator illuminated, an abnormal noise was heard, and smoke appeared. The contact was able to park the vehicle and purchased an alternator assembly. The contact replaced the alternator assembly and the vehicle was repaired. The vehicle was included in NHTSA campaign number: 15V467000 (air bags), but the contact did not receive a recall notification. The manufacturer was not notified. The approximate failure mileage was 73,000.
The contact owns a 2013 Dodge Charger. Within minutes of turning off the vehicle, the engine could not be restarted, the check engine warning light illuminated, and the battery saver mode message was displayed. The contact noticed a burning odor coming from the engine compartment. The vehicle was taken to the dealer and the battery was replaced. After the repair, the instrument panel gauges failed and the message battery saver mode was displayed. The contact detected a burning odor again and discovered flames coming from the alternator. The contact extinguished the flames. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 28,000.
The contact owns a 2013 Dodge Charger. While making a left turn at an unknown speed, the vehicle stalled. The battery warning light, check engine warning light, brake light, and the saver mode warning light illuminated. The contact was unable to restart the vehicle. The vehicle was towed to a dealer. The technician diagnosed that the alternator and the battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was unavailable. The failure mileage was 56,000.
The contact owns a 2013 Dodge Charger. The contact stated that the lights on the instrument panel would intermittently flicker off and on. The failure progressed and the vehicle would stall while driving at various speeds. The vehicle was taken for diagnostic testing at an independent repair facility. The technician stated that the battery was not properly receiving a charge and the alternator would need to be replaced. The manufacturer was made aware of the failure. The VIN was not affected by NHTSA campaign number: 14V634000 (electrical system). The vehicle was not repaired. The failure mileage was 45,000.
A D V E R T I S E M E N T S
- Inglewood, CA, USA