This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since 07/2017 I have been having problems with the anti -theft-code. Dealership wants me to pay for a code update. No~ I feel this is a recall problem. The service center has done the recalls it required and right after these recalls I have this problem where I have to boost the car in order to turn it on. Everyday now. I work at night therefore its unsafe for a single woman to be stranded 5 days a week.
The adjustable gas and brake pedals move while the vehicle is motion without any type of activation by the driver, this causes acceleration or braking issues with the vehicle, when this occurs the pedals always move towards the driver not away, it occurs without warning and there is not apparent cause for it happening
Vehicle screen dash flash white off and on and car shut down and wouldn't crank for about 30-45 minutes. Is there a recall on the alternators? the "etc" light also came on.
The lights on the dash started flashing and then went out and my car automatically tried to stop on I-95 northbound and the transmission automatically parked function occurred at 75 mph and my car almost flipped it was such a hard stop.
Trunk no longer opens. Came with trunk release button on fob, by stearing wheel and by trunk on outside, and none of these buttons actually do what they are suppose to do. It is attempting to release somehow because you can hear the trunk when any of these button are pushes, but no actual movement. Huge trunk, and no way to utilize.
- Goodyear, AZ, USA
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Passenger side window no longer operates.it is stuck in the up position, thankfully. But it does no go down, although it is trying, the noise the motor makes whem first engaged is still there in an attempt to do its job. Does not go down by passenger button, does not go down by driver side button, both buttons and no it is not on lock position. Safety issue yes in case there is an accident or something obstructing your door and only way to escape is through window...that wont go down.
The contact owns a 2013 Dodge Charger. The contact received a recall notice for NHTSA campaign number: 17V435000 (electrical system). The vehicle was taken to rockland Chrysler Jeep Dodge (60 NY-304, nanuet, NY 10954, (845) 627-3700) for the recall repair and the dealer discovered that the battery was damaged and needed to be repaired. The dealer wanted to charge the contact for the battery, claiming that it was not covered under the recall; however, the contact stated that the alternator was faulty. The manufacturer stated that they would possibly reimburse the contact for the battery and vehicle rental for which he was charged. The contact called the dealer back and instructed them to replace the battery. When the contact arrived to retrieve the vehicle, the dealer gave him a bill for more than he was quoted to replace the battery. The bill included additional charges for diagnostic testing and installation of the battery. The contact was still waiting to hear back form the dealer to see if they would remedy the extra charges. The dealer would not release the vehicle until the bill was paid. The failure mileage was 86,000.
When driving my 2013 Dodge Charger SE all of the lights flashed on the dash and the auto trans would not shift out of 1st gear. I ran my obd2 and it gave a trouble code of U0002 high speed can bus. It then stalled on the hwy and I about crashed the vehicle due to now power steering or brakes. It is now in the shop at $125 per hour and the Dodge dealership has no idea what is wrong either. It will not start at all. No cranking no nothing.
The contact owns a 2013 Dodge Charger. The contact received a recall notice for NHTSA campaign number: 17V435000 (electrical system) in November of 2017. The contact called the manufacturer and was informed that a temporary remedy would be provided because parts were not available to complete the recall. The recall repair was previously performed one month ago and a different alternator was installed in the vehicle. While driving 45 mph, smoke appeared from the engine compartment and the vehicle stalled. Also, the check engine indicator illuminated. The vehicle was taken to griffis motors, Inc. In philadelphia, ms 39350, (601) 365-2228, where the contact was informed that the alternator and the battery needed to be replaced. The manufacturer was not made aware of the failure. The VIN was invalid. The failure mileage was 150,000.
The contact owns a 2013 Dodge Charger. The contact received notification of NHTSA campaign numbers: 17V435000 (electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Darcars Chrysler Dodge Jeep Ram of new carrollton (8100 annapolis rd, new carrollton, md) was contacted and confirmed that the part was not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the part was to become available. The contact had not experienced a failure. The VIN was not available.
When I turned the front passenger side heated seat on I was getting a strong electrical burning smell. Never happened before but car recently had the recalled alternator replaced.
The contact owns a 2013 Dodge Charger. While driving approximately 10 mph, the vehicle experienced a complete loss of power. Upon exiting the vehicle, the contact noticed black smoke and flames coming from the engine compartment. The failure occurred without warning. Courtesy Chrysler Jeep Dodge Ram tampa (9207 E adamo dr, tampa, fl) replaced the alternator. The technician informed the contact that it was not the remedy for NHTSA campaign number: 17V435000 (electrical system), but was an intermittent repair. The failure recurred. The contact communicated with the dealer again and was informed that the VIN was removed from the recall. The manufacturer was not notified. The failure mileage was 65,208.
The contact owns a 2013 Dodge Charger. The contact received notification of NHTSA campaign number: 17V435000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called gary miller Chrysler Dodge Jeep Ram (5746 peach St, erie, pa 16509) and was informed that the part to do the repair was unavailable; however, the contact was advised that she could pay out of pocket and be reimbursed later. The manufacturer was made aware of the issue and informed the contact that she could pay out of pocket and submit reimbursement. The VIN was not available. The contact had not experienced a failure.
As driving up the highway my 2013 Dodge Charger jerked and when I looked at the dashboard there was a message that said 'service transmission shut off engine to engage park' my engine light was also on. I pulled over but my car would not go into park. I tried to pull back off to get to a safe place little did I know that my car would not pick up speed, traffics was approaching and there is was in the middle of the road trying pushing down on the gas pedal to hurry and move before the coming traffick made it to me, it was an 18 wheeler. I could have been dead today due to this issue and I'm not wondering why there is nothing being done about this problem.
I attempted to contact Dodge multiple times for reimbursement on a faulty alternator. The part was issued as a recall (17V-435) on 07-10-17. Since then I have made multiple attempts to submit documentation for reimbursement with no success. I've spoke with representatives from Dodge multiple times all claiming to not have received my documents. I've submitted the via email, mail and uploaded them to there website. This has been going on for 6 months now.
My Dodge Charger rt 2013 vehicle randomly reports that your need to push down the clutch in order to start the vehicle. It also will randomly cut off on you while driving the vehicle which is extremely dangerous. I have taken the vehicle to different dealerships and for the all tell me that I can do anything since we cant replicate the issue. I don't understand the why the vehicle will report anything about an clutch since it is an automatic.
Takata recall. My cars was stationary and battery was dead took it to get checked and they said it was bad so replaced it and now it is on battery saver and smells like burnt wires
Fca recall T36/NHTSA 17V-435 notified six (6) months ago regarding alternator diode thermal fatigue which may result in alternator failure while driving and causing a risk of crash. Also, may develop a resistive short circuit that can result in heat, smoke and/or fire originating within the alternator. As of 01/09/2018, I fortunately have not experienced a problem. The manufacturer states they do not have the parts to resolve the problem. I am of the opinion they have no intention of resolving the problem. If they wait long enough, we will forget about this recall. Would the NHTSA please intercede regarding this matter?
When at a stop for more then three minutes, car will stall. Car appears as if it is still running but it is not. When I proceed to move forward with traffic, car will either not move until being restarted, or if on an incline will roll backwards.
The contact owns a 2013 Dodge Charger. The contact received notification of NHTSA campaign number: 17V435000 (electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (desert sun Chrysler Jeep Dodge, 1309 S main St, roswell, nm 88203) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
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- Kingsville, TX, USA