This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving vehicle the battery saver mode illuminated on the electronic vehicle information center (or evic) alerting me that the charging system was in battery protection mode. When I arrived home I disconnected the battery to prevent total discharge of battery overnight and not be able to move vehicle from garage. When attempting to reconnect the battery I attempted to restart vehicle which was successful and there was no more indication that vehicle was in battery saver mode and has not re-appeared in the several days since. After personal research I discovered that this is a common failure in modes equipped with 3.6 L engine equipped models and fca llc has issued recall # P60 but has not issued one for 5.7 L engine equipped models that are exhibiting the same failure problems at approximately the same rate and age. Vehicle was taken to local Dodge dealership in yuma, AZ for takata airbag and wheel jack recall on July 12, 2016 and notified service personnel of the battery saver mode condition and requested charging system diagnosis. Currently Chrysler has closed the investigation by issuing a recall on 3.6 L alternator problems but has not or will not issue a recall for 5.7 L equipped vehicles even though fca llc knows this is an ongoing problem. All previous recalls have been completed or are in progress.
The alternator is prone to failing while driving. Mechanic stated that there is a recall on 6 cylinder motors but not on my V8. As we were driving the electrical system started to shut down, smoke came through the vents. Turns out the alternator failed and was very costly to replace. It was brought to my attention this has happened to many Chargers both V8 and V6, and also Chrysler 300 which use the same part. Please look into this.
The alternator had a recall and the airbag light on the dashboard keeps flashing when we drive the car. So we took the car to a Dodge Jeep dealership and was told it is a seat deployment electrical wiring issue that needs repairing called left seat wiring harness and harness to thorax air bag. We were told the cost to repair $525 plus additional for labor even though it is a manufacturer defect. The car is 2012 Dodge Charger SE with 80,904 miles
The contact owns a 2012 Dodge Charger. While driving 20 mph, "battery mode" illuminated on the instrument cluster and the lights on the panel flickered. In addition, the windows, sun roof, and radio failed to function, the windshield wipers activated independently, and the vehicle stalled. The contact was able to restart the vehicle with the use of jumper cables, but the vehicle stalled again. The vehicle was towed to a dealer where it was diagnosed that the alternator needed to be replaced. The vehcile was not repaired. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 14V634000 (electrical system), but the VIN was not included. The failure mileage was 65,000.
The 5.7 hemi Charger has a faulty alternator just as the 3.6 engines. The evic read battery saver mode, I heard a whining noise coming from the alternator. A few days later the evic turned white and all the dash lights came on. I turned the car off and it wouldn't start again.
- Temple Hills, MD, USA
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The contact owns a 2012 Dodge Charger. While driving approximately 35 mph, the battery safe mode warning indicator illuminated. The contact continued driving and the battery warning indicator illuminated. Next, the radio stopped operating and all the warning indicators illuminated. The vehicle stalled while waiting to pull into a parking lot. The vehicle was pushed by a police officer into the parking lot. The vehicle was towed to the dealer, but was not diagnosed. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 74,100.
I had he exact same alternator failure as described by the Dodge Charger P60 recall. I was on the highway going about 60mph when my radio and front panel flickered, then cut off for a few seconds before coming back on. My traction control and ABS lights stayed on. About a minute later, I lost power and my car completely stalled. I was able to drift to the center lane before coming to a complete stop. This was frightening because it was dark outside, it's a poorly lit road and of course I had no electricity to turn on my hazard lights. With no way to pop the trunk, I had to crawl into it via the back seat to grab flares (luckily I had some-most people don't). I was almost struck by several cars during this time. Alas, the tow truck came and I was taken to a safe location. The average quote from mechanics in the DC area is about $800. The dealership wants $970. The 180amp alternator should be recalled just as the 160amp alternator. Its defective and its a safety risk.
180 amp alternator had same problem as the recalled 160 amp alternator (P60 recall). Alternator failed, only warning was a message that said "battery saver mode". drove to a Dodge dealer and service could not explain what the message meant and scheduled an appointment for 4 days later. All power failed the same day I talked to dealer within 10 miles and 15 minutes later. I had just pulled over while on a freeway because the car was emitting a burnet electrical smell and I was turning around to return to the dealer when power failed.
The contact owns a 2012 Dodge Charger. While driving 35 mph, the vehicle stalled without warning. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 82,000.
I started driving my vehicle and after a few minutes noticed a quiet "whirring" noise from the engine compartment. Shortly after a red battery indicator light turned on, followed by a "battery saver mode" message. I headed for a local auto parts store to get a new battery. While driving electrical systems started turning off; sound system, bluetooth, and possibly others. A few minutes later other indicator lights came on like my ABS, traction control, and power steering. I arrived at the store and tried to shift into reverse to back into a parking spot. Transmission went into neutral and refused to engage reverse. More indicator lights came on. Nothing I did could get the car into gear. I attempted to turn the car off and was greeted with a message something like, "car must be in park to turn off". I attempted to put the car into park and failed. I engaged the emergency brake and went inside to explain why my car was stopped in the middle of the parking lot. Once I returned to the car the led screen in the console started flickering white and black and I saw some lights change on the shifter. It claimed it was in park but the car rolled after disengaging the E-brake. I was able to turn the car off but not engage park. Auto part store employee tested battery and suggested that battery and alternator were dead. We tried their jump unit but could not start the car. Employee drove his truck over and managed to jump start the car. After removing jumper cables the engine started sputtering and turned off in less than two minutes. While waiting for the tow truck I did research and found out that my year make and model alternator had been recalled, but not my alternator because it was 180amp (instead of the recalled 160amp). Dealership mechanic confirmed dead alternator which killed battery.
The contact owns a 2012 Dodge Charger. While driving at various speeds, the heat was activated in the vehicle and cold air blew out of the vents. The vehicle was taken to an independent mechanic where it was diagnosed that the vehicle needed coolant and there was a slow radiator leak. The vehicle was not repaired, and the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the radiator failed and needed to be replaced. The vehicle was not repaired. The contact also stated that while driving at approximately 50 mph, the vehicle's battery saver mode warning indicator illuminated along with all the other warning indicators. Also, the engine stalled. The vehicle was coasted to the shoulder of the road. The vehicle did not restart and was towed to an independent mechanic where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failures. The failure mileage was approximately 40,000.
While stationary ABS and traction control sensor came on accompanied by sound in engine compartment and plastic melt smell. Restarted car, battery light came on, sound and smell persisted. Dealership diagnosed alternator melted. Part on back order, possibly 10 days to repair. Car repair not covered, nor rental.
Takata recall on Saturday February 27 my car radio began to turn off and on the display screen it said battery saver mode. I assumed my battery needed to charge but later that night it started and within minutes it did it again but the auto shops were closed. I was unable to take it the next day and today Monday February 29 as I drove to work my radio turned off again. After work I decided to drive to the auto zone to get the battery checked. As I drove my screen began turning off and on, my A/C kept turning up and down but blowing hot air, as if the heater was on, and the display screen where it shows speed turned white and started blinking on and off, all the indexes on the dash went crazy and maybe two minutes later my car shut off while driving and I struggled to turn as the steering locked. I was lucky to be near the auto zone already and away from traffic. My son was with me it was a horrible experience. They were able to check it and it was the alternator. My headlight on the passenger side is out as well. I have heard of recalls with all these parts but apparently mine is not on the list. Same problems. This really needs to be addressed.
Takara recall I was coming home from work and my car shut the radio off and slowly started shutting off other accessories to the car. I work 30 miles from my house. When I got home, the car would not shut off, would not go into park. And everything was going hay wire. I had to put the parking break on so I would move, because I couldn't get it to go into park. Thank goodness my window was down because I couldn't unlock the car. I had to crawl through the the back seat to pull the emergancy lever to open the trunk. After that I disconnected the battery.I soon found out the battery died and the alternator burnt up. I have replace the battery and the alternator and started the car. It runs but all the electronics are still inoperable.
While driving, the vehicle started making a whining noise. Soon after, we smelled an odor of burning rubber. Within 10 minutes, a vehicle warning light appeared indicating the charging system was malfunctioning. About 5 minutes later, the battery save mode light came on, we lost ABS and ESC, and the car seemed to have lost power. Had to replace alternator and battery. Out of pocket cost $1100. Have not received my P60 recall notice as of yet. Identical problems listed as a part of recall P60
Alternator began running hot and started burning through the casing. Car smelled like burnt plastic. Also, the heat slightly melted the nearby radiator, which caused a leak and it needing to be replaced as well. This sounds exactly the same as the alternator recall on other Dodge Charger models in the 2012 year...but mine is the V8 engine and I was told the recall did not apply.
While driving on the highway my vehicle completely shut off. Alternator was determined to be dead and needed to be replaced. This is the exact problem that the Dodge Charger recall P60 covered but this recall did not include the larger engines"??" makes no sense!!!! it was unsafe for those drivers and I should not be treated any different. I had to get off the highway without power by coasting into the middle turning lane since the car is completely electric and I had no power while cars were driving around me at 60 mph. It cost me over 600 to have a new alternator installed.
While driving, the vehicle started making a whining noise. Soon after, we smelled an odor of burning rubber. Within 10 minutes, a vehicle warning light appeared indicating the charging system was malfunctioning. About 5 minutes later, the battery save mode light came on, we lost ABS and ESC, and the car seemed to have lost power. We were close to a Dodge dealer so we had the car looked at. Dealer had to replace the alternator. I asked about a recall or service bulletin and the service agent said there wasn't anything on the car. This car was in otherwise perfect condition, all services performed on time, with under 61000 miles.
The contact owns a 2012 Dodge Charger. While driving 20 mph, the vehicle jerked, the warning lights illuminated on the instrument panel lights, and the vehicle stalled. The contact stated that the failures were identical to those listed in NHTSA campaign number: 14V634000 (electrical system), but the VIN was not included in the recall. The vehicle was taken to the dealer where it was diagnosed that the struts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 61,000. The VIN was not provided.
My 2012 Dodge Charger SXT has approximately 81,000 miles. I have never had any problems with it, maintenance have always been done on time. I was pulling into a parking lot when I started hearing a noise from the hood. I turned off the car and restarted it, the noise was still there and became louder. Then smoke started coming out of the hood. I turned off the car and waited for the smoke to subside, which was about 40 minutes. Then I opened the hood and and the smell of burnt was very strong. The car would not start after that. We had it towed to our mechanic and he confirmed the alternator had caught fire. He could not fix anything because the electrical components in the car where acting up and he does not know the system. He advised us about the alternator recall P60 and so I called Chrysler and they were adamant that my car does not have any recalls for the alternator. However all symptoms of this recall P60 were present in my car. We took it to Firestone and they referred us to the dealer because they confirmed the computer was also damaged and they said that only the dealer could help with that. I called the dealer as well and they said, there is no warranty on the alternator, computer or any of the components the other mechanics have confirmed failed in the car. Chrysler will not acknowledge that the vehicle has the same alternator issue under recall P60 and now we are left with an extremely expensive repair, car rental. I would appreciate any assistance in getting Chrysler to take responsibility for selling a car with a defective alternator. My vehicle is relatively new and I was not counting on having to pay for such a hefty repair to a new car.
A D V E R T I S E M E N T S
- Yuma, AZ, USA