This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Dodge Charger. The contact received notification of NHTSA campaign numbers: 14V634000 (electrical system) and 15V467000 (air bags, seat belts). While driving at any speed, there was an abnormal noise coming from the dashboard. Additionally, the engine stalled and failed to restart. The vehicle was towed to the contact's residence. The contact stated that the vehicle was later diagnosed by a mechanic who stated that the battery failed. The vehicle was not repaired. The approximate failure mileage was 80,000.
I was driving to work and my car collision sensors and alarm started going off randomly. Shortly after, my car shut down while I was in motion and there was no electircal power and no power steering so it was difficult to get out of traffic. I could not get my car to restart and could not even get my hazard lights on. I had my car towed to the repair shop and they determined the alternator was the issue. They replaced the alternator and my car works perfect now. I am disappointed to learn that there was a recall on alternators for the V6 version only of my car. I have read that my car has the same alternator as the V6. Luckily I was able to avoid an accident. I can't imagine what would have happened with my car suddenly shutting off on the freeway. Why would my V8 car not have been recalled.
The air bag light keeps coming on, have taken it to two different dealerships. The first dealer was atlantic Chrysler on 12/31/14, they said it was the bag in the seat. They reset the light and is was fine until approx. March, then came on a couple times. In approximately in April I took it to sport hyndani Dodge, they said it was a dirty connection and charged me $90. That lasted approximately 1 month and it came back on intermittently, now continually. Took it to sport today September 16, for a recall for the air bag system. They said it would not fix the light being on, they said it was a sensor and they would have to take the seat apart to figure out what the problem was. Did not have it fixed today, did not have the time. Has been in 3 times for same problem only to get 3 different diagnoses.
The contact owns a 2012 Dodge Charger. The contact stated that when the ignition key was turned to the start position, the vehicle failed to start. The vehicle was towed to the contact's residence. The vehicle was taken to an independent mechanic where the technician stated that the battery needed to be replaced. The battery was replaced, but the failure recurred several times. The vehicle was towed to the dealer where it was serviced under NHTSA campaign number: 14V634000 (electrical system). The contact mentioned that after the vehicle was serviced, the temperature gauge failed to operate and the front passenger side window opened independently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2012 Dodge Charger. While driving approximately 60 mph, the vehicle jerked without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 150,000. The VIN was not available.
- Yulee, FL, USA
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The contact owns a 2012 Dodge Charger. While attempting to accelerate the vehicle, it failed to accelerate. The contact also stated that the vehicle failed to shut off. The failure recurred multiple times intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 59,000.
The contact owns a 2012 Dodge Charger. While driving at an unknown speed, the battery safer mode sensor light suddenly illuminated. The failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The recall notice for NHTSA campaign number: 14V6340000 (electrical system) was received in June of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The failure mileage was unknown.
The contact owns a 2012 Dodge Charger. While driving at approximately 20 mph, there was an abnormal noise coming from the front of the vehicle as the ABS, battery, and traction warning lights illuminated. In addition, the vehicle stalled and failed to restart. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 14V634000 (electrical system). The failure mileage was 80,000.
Dodge has known issues and recalls for alternators being defective in their 2012 Charger models but continues to make customers pay out of pocket to fix the issue. I purchased a 2012 Dodge Charger April 2012 cash. Recently my alternator stopped working on the car. I took the car to the nearest Dodge in my area to have test ran on the battery and alternator, the battery tested good but they would not test the alternator unless I paid a $100 fee which I could have done for free at the nearest parts dealer (autozone, O'riely's). I recently repaired my car out of pocket $300 with no assistance from Dodge, but before doing so I saw there has been over 450,000 recalls for the same issue of alternators prematurly going bad. I called 8008531403 and 8009921997 and spent over 2 hours on the phone without a resolution, the first rep advised the recall is VIN specific andnothing applies to my VIN, I tried to explain to the rep that this has been a known isssue for Dodge models made since 2010-2013 and my car was produced within that time frame. The rep advised me to take it in for a diagnostic and I could submit for a possible reimbursment if its determined its fault Dodge. I advised I was not comfortable with doing so if I cant be garaunteed I will be reimbursed, I then asked for a supervisor. The supervisor pamela (id PH314) was rude from the start of the call call and told me its not her concern if my car gets repaired. I love my car and have been considering purchasing my fiance a 2015-2016 model but after how I was treated I am strongly changing my mind.
The contact owns a 2012 Dodge Charger. The contact stated that the alternator assembly failed causing the key to become difficult to turn over. As the failure progressed, the vehicle stalled several times. The dealer was notified of the failure. The vehicle was taken to an independent mechanic who replaced the alternator assembly. The contact was included in NHTSA campaign id number: 14V634000 (electrical system). The manufacturer was contacted and was unable to provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was not available.
The contact owns a 2012 Dodge Charger. The contact stated while driving approximately 15 mph, the push button starter activated intermittently as making a turn. In addition, the window wipers and the entire power windows activated independently. The failure recurred three times. The vehicle was towed to the dealer bur was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unavailable.
While I was driving around 20 mph, my vehicle suddenly began to lose power. The ESC, ABS, etc and check engine light illuminated all at once and I had to quickly get to the side of the road without the use of gas. The gear shift was stuck and the screen on my dashboard informed me that I needed to push the start button to put my vehicle in park. I sat with my children on the side of the road for 10 minutes before the car started again. Lights on dashboard were still on but I was able to get the vehicle to the dealership. They diagnosed it as a faulty tire pressure sensor and some issue with a cylinder not functioning. I paid out of pocket for the cost of repair. A month later, I receive the P60 recall letter and it seems to describe the issue I had. I called the dealership and they made me feel like I was incompetent. I left the issue alone and had the recall on the alternator repaired in April. Last week, August 1st, my husband was driving the vehicle and the exact same thing happened to him again without warning. ESC, ABS, etc and check engine light illuminated and he had to pull to the side of the road safely while he lost power in the car. Gear shift was stuck and he had to put the vehicle in park by pressing the start button. Sat on the side of the road for 20 minutes before he was able to restart and drive to the dealership. The same Dodge dealership is now telling us to repair the left rear speed sensor, for the same issue we had in October.
The contact owns a 2012 Dodge Charger. While parked, the engine warning light illuminated and the vehicle did not start. The vehicle was towed to an independent mechanic where it was diagnosed that the alternator failed. The contact stated that the engine warning light illuminated and the radio lost electrical power prior to when the vehicle was parked. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was not made aware of the failure. The failure mileage was 60,000.
Low battery indicator turned on and a minute later the car just came to a stall and smoke and burning odor was coming from under the hood and the car would not start, could not lock the doors nor put the car in neutral to move it to the side of the road had to wait for about two hours for a tow truck to tow the car to my house.
The contact owns a 2012 Dodge Charger. The contact stated that the battery saver mode warning lamp illuminated. The dealer stated that the part was not available within a reasonable timeframe to schedule the repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the repair. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 85,000.
The contact owns a 2012 Dodge Charger. The contact stated that the battery saver mode warning lamp illuminated. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The approximate failure mileage was 85,000.
The contact owns a 2012 Dodge Charger. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. In addition, the engine stalled without warning and failed to restart. The vehicle was not repaired. The failure mileage was unknown.
Driving to work when all of a sudden the message of "battery saver mode" appeared on my message screen. After that happened, I noticed a whistling noise followed by the radio going out and air conditioning stopped blowing. Then all of the sensors started going off in the dashboard; traction control, ABS, check engine, and seatbelt. I tried to give my Dodge Charger 2012 SXT some gas so that I can get off the road, but that cuased the RPM's to rev up to over 7 and other gauges did the same thing at the same time. Luckily I was able to coast into a gas station since that is where my Charger completely stopped!! nothing would turn on and car wasn't moving!! after calling for a tow truck, I looked up these errors for 2012 Dodge Chargers and there a lot of them!! the estimate to replace the alternator and battery was over $800!!! who has that money just laying around for rainy days"!?!" Dodge knows it has this problem as you can find the recalls for it, bit only if the VIN# matches. Otherwise you pay out of your own pocket. I am so infuriated right now!! I will never buy another Chrysler vehicle again!! my 2012 Charger only has 57,000 miles and the alternator goes!!! this is not right nor should it be accepted!!!
The contact owns a 2012 Dodge Charger. The contact stated that the ABS light remained illuminated. The contact believed that this was a safety issue since it meant the anti-lock brake system could not be turned off. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The VIN and failure mileage were unknown.
A D V E R T I S E M E N T S
- Wynne, AR, USA