This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In 2015 I had issues with the seat belt alarm on the vehicle going off, stating that passenger and driver seatbelts weren-??t buckled. I would get a airbag flashing light stating per manual that the airbags were not activated. Fast forward to July 2015, I had gotten a recall letter for a orc (occupant Restraint module) which affects airbags and seatbelts. I brought in the car to get it fixed per recall. Fast forward to about 2 years later, the same issue had occurred. Airbag light would still pop up and stating that seats belt in the car wasn-??t engaged. Brought it in to get it checked out at a local mechanic shop, they couldn-??t fix it and stated I need to go to the dealership. They noted that it was affected by the recall of the orc module. Brought in the car to Cutter dodge In pearl city Oahu and they fixed it, at this time I was still covered by warranty. Fast forward to around 2019 I moved to Maui, the same exact issue occurred. Brought it into my friends mechanic shop and he had said the same thing that it-??s an ORC module and to bring it to Jim falk dodge in Kahului. Explained to them the issue and they said that they need to replace the OrC module for over $700. I explained to them that this is the same issue occurring with the recall. Why would I need to pay for a faulty recall fix which is affecting me and my families safety where the airbags won-??t deploy in an accident which could cause death because the module in the recall wasn-??t fixed properly the first time.
I was forced to pay $589.96 to have the seat belt latches replaced because either of the front seat belts would fasten. The vehicle is a 2011 Charger R/T. there was a recall on this particular model related to the seat belts. I have owned other vehicles well beyond 10 years and never had a problem with the seat belts. This is a manufacturers problem and I should be reimbursed. Work was completed at a Dodge dealership. In addition, I had to get a rental for four days, for this is a safety issue
Driver seat belt retractor is stuck and can not pull out to buckle. Seat reline does not come back up it will til back but must pull hard to bring upright
The air bag censer comes on all the time, the passenger seat belt censer comes on stating that the passenger seat belt is not on when it is and the dashboard lights flicker all the time.
The first week I got my car the brake light came on while I was driving. My car was ordered for me and took a little over two months to be delivered. The brake light comes on, flashes and then goes off at unpredictable times. I have taken it to the dealer 4 times but they never put that complaint on my sheet. They keep saying the computer isn't showing anything wrong. I also had a problem with the car keyless entries not working, they replaced the door handles and now they work. The car has also locked me out on three separate occasions. Once with my 1 year old son inside and the key was inside as well, had to jimmy door to get in. Also my seatbelt sticks. If I drive over 20 minutes I have to unlock lock and unlock again to get my seatbelt to open.
A D V E R T I S E M E N T S
- Kahului , HI, USA