This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Dodge Charger. The contact stated while driving, the driver-side headlight failed. The vehicle was taken to an independent mechanic where the headlight was replaced however, the failure recurred. The vehicle was taken to the same independent mechanic but the vehicle had not been diagnosed. The dealer or the manufacturer was not notified of the failure. The failure mileage was approximately 200,000.
The contact owns a 2011 Dodge Charger. The contact stated that the low beam headlights worked intermittently and later seized completely. The contact had to use the high beam headlights only. There was no warning indicator illuminated. The dealer was not contacted. The manufacturer was made aware of the failure and did not assist. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
The contact owns a 2011 Dodge Charger. The contact stated that the headlights failed to illuminate while driving at night. The contact also noticed an abnormal burning odor inside the vehicle. There were no warning indicators illuminated. The vehicle was taken to classic Chrysler Dodge Jeep Ram (1102 walton dr, texarkana, tx 75503, (903) 716-0600) where the contact was informed that the power distribution center fuse needed to be replaced to repair the vehicle. The vehicle was repaired, but the failure recurred because the incorrect fuse was installed and other electrical shorts occurred in the vehicle. The vehicle was taken back to the dealer for further repairs. The manufacturer was not notified. The failure mileage was 108,000.
The contact owns a 2011 Dodge Charger. While driving approximately 30 mph, the passenger side headlight went out without warning. The vehicle was taken to a dealer where it was diagnosed that the wiring harness melted and needed to be replaced. The manufacturer was not made aware of the failure. The failure was not remedied. The failure mileage was 68,224.
The contact owns a 2011 Dodge Charger. The contact stated that the low beam headlights randomly shorted out without warning. The contact had to apply the high beam headlights each time the failure recurred. The contact attempted the manual and automatic modes for the low beam head lights. The failure progressed to the driver side headlights and the passenger side headlights randomly shorted out. The dealer was notified of the failure and indicated that there was no manufacturer recall to address the repair. The VIN was included in NHTSA campaign number: 15V467000 (air bags, seat belts). The dealer scheduled a repair appointment. The manufacturer was notified of the failures. The approximate failure mileage was 120,000. Parts distribution disconnect.
- Angier, NC, USA
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The contact owns a 2011 Dodge Charger. The contact stated that while driving at various speeds, the driver side headlight intermittently failed. The failure recurred on several occasions. The vehicle was taken to a dealer where it was diagnosed that the wiring harness needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,000.
The contact owns a 2011 Dodge Charger. The contact stated that the driver and passenger side headlights failed intermittently. The vehicle was included in NHTSA campaign numbers: 14V101000 (exterior lighting) and 14V634000 (electrical system). The vehicle was not repaired due to the parts not being available. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
The contact owns a 2011 Dodge Charger. The contact received notification of NHTSA campaign number: 14V101000 (exterior lighting:headlights) and stated that the recall part was unavailable to service the vehicle under the recall. The dealer was unable to provide an expected date for when the part was to become available. The manufacturer was notified of the delay. The contact had not experienced a failure.
The contact owns a 2011 Dodge Charger. The contact stated that the front passenger side headlight burned out on three different occasions. The vehicle was taken to the authorized dealer for all three repairs to replace the bulb. However, the failure recurred. The contact received a notification for recall NHTSA campaign number: 14V101000 (electrical). The contact notified the dealer and they indicated that the parts were not available. The dealer was unable to provide a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The vehicle was not repaired. The approximate failure mileage was not available.
The contact owns a 2011 Dodge Charger. The contact received a recall notice for NHTSA campaign number: 14V101000 (exterior lighting: Headlights); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2011 Dodge Charger. The contact received a recall notice for NHTSA campaign number: 14V101000 (exterior lighting: Headlights); however, the parts needed for the repair were unavailable. The dealer could not provide an estimated date of arrival. The contact attempted to schedule an appointment with the dealer for months. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2011 Dodge Charger. The contact received a notification for NHTSA campaign number: 14V101000 (exterior lighting: Headlights); however, the part needed to remedy the recall was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
2011 Dodge Charger. Consumer writes in regards to faulty headlight and requests both headlights to be replaced at the same time. The consumer sent in a copy of the recall notice and the invoice.
Dodge dealer is refusing to repair a recall issued: PO8 / NHTSA / 14V-101. The dealers excuse is that Chrysler Corp. Is only allowing 2 shipments of recall repair parts per week. Chrysler Corp. Also did not notify me of recalls: 12V042000, 12V197000, 13V118000.
The contact owns 2011 Dodge Charger. The contact stated that the driver's side headlight failed to work. The vehicle was taken to the dealer who stated that the wiring harness connector needed to be replaced in order to repair the vehicle. The vehicle was not repaired. The contact received a recall notice related to NHTSA campaign id number 14V101000(headlights). The contact stated that the vehicle was not repaired in a reasonable amount of time. The dealer indicated that the parts were not available. The manufacturer was not notified of the parts delay or the failure. The approximate failure mileage was 28,000.
Wiring harness of headlight overheated and caused harness to melt. I have no headlights. Took car to bob allen in frankfort and they informed that there is a recall for this issue but my car is not included in the recall and there is nothing that they will do. Yet this is a safety hazard and it should be fixed at no cost since they are having this issue with other cars.
Multiple incidents of headlamp burning out in rapid succession. Replaced each time with new only to happen again. Wires on harness for headlamp are melting, causing burnout. Dealer wants to charge to replace "headlamp assembly" (pn 57010411ae/ac/ad), but there is a recall on police models for this exact issue under Chrysler M01 recall/NHTSA recall 12V042000. Chrysler says recall complete and refuses to fix for free, but obviously those previously recalled vehicles weren't the only ones affected as evidenced by other complaints here. I should not have to spend nearly $500 to repair a known issue on a two year old vehicle.
Upon starting the vehicle during daylight hours, the auto light control was on for the vehicles low beam headlight use. As time went on, and a few stops were made, a plastic aroma was noticed several times during frequent stopping between traffic lights. The vehicle's evic messaging system was checked for any overheating issues due to the high temperatures of the day. Nothing was out of the ordinary. Several oncoming vehicles were flashing their headlights towards our way in order to warn us of an issue with our headlights, which we could not see from inside the vehicle at the time. And it wasn't dark enough to see this issue occurring. We pulled the vehicle over to inspect, only to find our driver side low beam headlight flickering and strobing. I was able to purchase yet another headlight low beam from the local walmart store, that was spec'd as an oem replacement from sylvania. This was the 2nd time the light has been replaced, but first for me to do so. I tried to replace the bulb, only to discover that the low beam connector was melted on that side of the car, which was encased by it's own protective housing. Upon cleaning up the connection the best I could, we got the light to work. The next few miles were ok, but then noticed the smell again. The occurrence is now happening every day, and we try to catch it before the connector melts. The car must stay at home until the dealer can look at this and solve the issue. The issue occurred after a recall on the power distribution center was completed a few weeks ago, recall M10 was completed, and now several electrical issues have followed. To now end, this vehicle has had over 26 issues in a span of 16 months now. And we've deemed it unfit for driving safety, to include, brake, ABS, strut, sway bushings, rotor, starting, power drains, etc. This list is longer than mentioned above. Wiring is extremely hot around there.
A D V E R T I S E M E N T S
- Milledgeville, GA, USA