This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First, the passenger side headlight wiring melts. I take my vehicle to the dealership only to find out their is recall on the headlights and it going to take 14 weeks for me to get my vehicle repaired. Second, the battery saver mode message appears. I take it to the shop and they check the battery and it was dead, so I bought a new battery only to have my vehicle to stop on me again. This time I'm told it's the alternator but none are in stock anywhere! I also find out this is an issue with many 2011 Dodge Chargers. What does Chrysler do about it - nothing, sad.
TL * the contact owns a 2011 Dodge Charger. The contact received a notification for recall NHTSA campaign number: 14V101000 (exterior lighting). The contact stated that the dealer was contacted who did not have an idea of when the parts would become available for the repairs. The repair was not taken care of in a reasonable amount of time. The contact was experiencing a failure. The manufacturer has not been contacted.
2011 Dodge Charger. Consumer writes in regards to vehicle electrical issues and consumer states unsatisfactory customer service at dealership. The consumer stated 10 hours after picking the vehicle up from the dealer, he noticed the same headlight was out. The consumer stated he experienced a problem, with the headlight before. The headlight issue, was a recalled component.
The contact owns a 2011 Dodge Charger. The contact stated while driving approximately 45 mph with the headlights actived, there was a sudden loss in the illumination of the low beam headlights. The contact engaged the high beams and continued to drive. There was a recall related to the failure under NHTSA campaign id number 14V101000 (exterior lighting, visibility) however, the part needed was unavailable to perform the repair. The manufacturer was not notified of the problem. The approximate failure mileage was 64,712.
The contact owns 2011 Dodge Charger. The contact stated that the driver's side headlight failed to work. The vehicle was taken to the dealer who stated that the wiring harness connector needed to be replaced in order to repair the vehicle. The vehicle was not repaired. The contact received a recall notice related to NHTSA campaign id number 14V101000(headlights). The contact stated that the vehicle was not repaired in a reasonable amount of time. The dealer indicated that the parts were not available. The manufacturer was not notified of the parts delay or the failure. The approximate failure mileage was 28,000.
- Folsom, CA, USA
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The contact owns a 2011 Dodge Charger. The contact stated that she attempted to have the vehicle repaired under NHTSA campaign number: 14V101000 (lighting) but was informed that her vehicle could not be repaired until mid June 2014. The contact felt that since the failure was reported in March of 2014, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for the repair. The contact had experienced both headlights failing intermittently while driving various speeds. The approximate failure mileage was 68,000.
My driver's side headlight would go out. It would come back on in a couple of days & then go out again. Finally it wouldn't come back on. Dodge dealer said it was just the lamp. Had it replaced & a month later it went out again. I found a recall on NHTSA's website about this issue & my car was built in that date range, but Chrysler currently refuses to acknowledge the recall. I was told to keep my repair receipts in case they start to acknowledge it. My wife has the same car & had the same problem a couple of years ago.
My headlight on the driver side goes out for a few days and then comes back on. This last happen on 4/23 but it has happen 3 times since November of 2013. I called the dealership since there is a recall on this issue NHTSA campaign number: 14V-101, but Dodge refuses to fix the issue. When the light goes out I am forced to drive on my high beams or have loss of visibility. They have not been helpful they will not even let me speak to a manager.
The headlight goes off and on, the head light harness is melting and Dodge will not put this VIN under recall. Other Dodge Chargers have a recall but not this one. And we are a little afraid our niece's 2009 Dodge Charger caught on fire and was totaled out.
The contact owns a 2011 Dodge Charger. The contact stated that while driving approximately 35 mph, the headlights failed. In addition, the ABS and ESC warning lights illuminated. There was a recall related to the failure under NHTSA campaign id number 12V042000 (electrical system, exterior lighting, service brakes, hydraulic) but the VIN was not included. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
The contact owns a 2011 Dodge Charger. The contact stated that the low beam headlights sporadically failed. The contact had the bulb replaced more than twice but the failure recurred. The vehicle was taken to an authorized dealer more than once and the failure was not able to be replicated. The vehicle was not included in NHTSA campaign id number: 14V101000 (loss of low beam headlights) but had experienced the failure on multiple occasions. The vehicle was to be diagnosed and repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38000.
The contact owns a 2011 Dodge Charger. The contact stated while driving the low beam headlights malfunctioned and failed to function. The contact discovered that the headlight wire harness melted. The vehicle was taken to the dealer who diagnosed that the headlight sub-harness had overheated causing the defect. The manufacturer was notified of the failure and no solution was offered. The contact was informed that the vehicle was not included in the NHTSA recall campaign number 14V101000(lights). The contact stated the vehicle experienced that the same defect listed in the recall. The failure mileage was 73,600.
I have replaced the driver side headlamp 2 times now found the connector charred and brittle. I purchased the vehicle in January 2014 and saw lamp replacement done by the dealership I bought it from in the carfax so 3 times this bulb has been replaced since January. This is a potential fire hazard and Chrysler needs to address this problem. I happen to work for Chrysler and am an electrician and know the potential of the problem. The problem is a loose connection which cause excessive heat. I put dielectric grease on the connector to help with the condition. Time will only tell if this helps. I also have gotten a battery saver message which leads me to believe the alternator is about to go not to happy!!.
The following are issues I'm having with my vehicle: 1. the headlights had to be replaced due the light socket being melted. I researched the matter and it appears that the 2011 Chargers 3.6L have a problem where the wire harness melts for the low beam lights. The mechanic told me that this was a fire hazard. 2. the alternator went bad at 64,000 miles in which it completely killed my battery. Now I have replaced the headlights, battery, and alternator. What is Chrysler waiting on to recall these issues" apparently this year make and model has electrical issues. Do we need to wait until several consumers have accidents or maybe die before someone does something about vehicles and their recalls" other manufacturers like Toyota, GMC have had many accidents and deaths and now after almost a decade they are recalling the vehicles. I have 2 small kids that commute to school in my vehicles daily. These issues need to be recalled.
The contact owns a 2011 Dodge Charger. The contact stated that the front passenger's side headlight continuously failed. The contact replaced the bulb multiple times but the failure was recurring. Additionally, the contact found that the low beam headlight wiring harness was melted into the bulb fixture. The vehicle was not included in NHTSA campaign id numbers: 12V042000 (electrical system, exterior lighting, service brakes, hydraulic) or 12V197000 (electrical system, service brakes, air). The manufacturer was notified of the failure. The vehicle was not repaired or inspected for diagnosis of the failure. The approximate failure mileage was 40000.
Passenger side headlight started flickering was driving in bad fog could not use high beams the more we drove the worse the flickering became. All of a sudden it seemed like we lost all headlights we were able to pull over got out to check lights and the low beam headlight was out. We finally made it home. The next day went to check the lights and found the low beam wiring harness melted. I started looking online and came to find numerous web sites with people having the same issue and Chrysler has only recalled the police issue vehicles. To me Chrysler knows there is an issue but do not want to fix it. I have paid over $200 to get it fixed. I have called Chrysler numerous times and have gotten no where with them.
The contact owns a 2011 Dodge Charger. The contact stated that the headlights intermittently failed. The vehicle was taken to a private mechanic where it was found that the wiring harness had failed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was not available.
The contact owns a 2011 Dodge Charger. The contact stated that the headlight bulb continuously overheated and caused the wiring harness to become melted. The vehicle was taken to the dealer where the technician verified the failure and notified her that the vehicle was not included in NHTSA campaign number: 12V042000 (electrical system, exterior lighting, service brakes, hydraulic). The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 35,000 and the current mileage was 70,000.
Front passenger side low beam headlight molex (harness) disfigured and inoperable. Apparently the part failed due to an overheated bulb harness connector, similar to NHTSA campaign #12V042000, and Chrysler recall number M01.
TL - the contact owns a 2011 Dodge Charger. The contact stated that the low beam headlamp stop working without any warnings. The contact mentioned that while attempting to change the bulb he noticed that the harness had melted. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was made aware of the failure and refused to provide any assistance since the vehicle was not included in NHTSA campaign number: 12V042000 (electrical system, exterior lighting, service brakes, hydraulic). The vehicle was not repaired. The failure mileage was 30,000 and the current mileage was 46,000.
A D V E R T I S E M E N T S
- Greenville, MS, USA