This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Dodge Charger. The contact stated while driving at 55 mph, when the battery warning light was illuminated. The contact stated she continued to drive to her residence. The contact stated when she arrived, her husband opened the hood and saw fire located on the alternator. The contact stated her husband extinguished the fire with water nearby. The contact stated no one was injured or sought medical attention. No fire report was filed. A dealer was not contacted. The contact stated an independent mechanic came to her residence and informed her the alternator was needing to replaced. The vehicle had not been diagnosed or repaired as of yet. The VIN was associated to NHTSA campaign number: 17V435000 (electrical system). The manufacturer had not been informed of failure. The failure mileage was 197,033.
The contact owns a 2011 Dodge Charger. While driving 30 mph, the vehicle stalled and smoke emitted from the front of the vehicle. The failure occurred without warning. The vehicle failed to restart and was towed to the dealer where it was diagnosed that the alternator caught on fire and needed to be replaced. There were no injuries. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 79,000.
The contact owns a 2011 Dodge Charger. While driving approximately 30 mph, the engine failed without warning. The failure recurred numerous times. The vehicle was towed to a dealer where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was approximately 60,000.
The contact owns a 2011 Dodge Charger. While driving 70 mph, the alternator failed and caused the vehicle to stall without warning. The vehicle was towed to a dealer to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
The contact owns a 2011 Dodge Charger. While driving 65 mph, the vehicle stalled without warning. The vehicle was diagnosed as needing a new alternator. The vehicle was repaired. The manufacturer was made aware of the issue. The failure mileage was 46,841.
- Wichita, KS, USA
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The contact owns a 2011 Dodge Charger. While driving approximately 40 mph, the contact heard a noise outside the vehicle. The battery, ABS, and stability control warning indicators illuminated. The vehicle was driven to a safe location. The engine was turned off and the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the alternator would need to be replaced. The vehicle was in the process of being repaired. The VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 49,600.
The contact owns a 2011 Dodge Charger. While driving 30 mph, the headlamps and all the warning lights on the instrument cluster illuminated. In addition, the steering wheel became difficult to turn and the vehicle jerked. The contact had to apply force to the steering wheel. The contact independently diagnosed that the alternator needed to be replaced. The alternator was replaced. The manufacturer was notified of the failure. The failure mileage was 130,000. Updated 04/20/16
The contact owns a 2011 Dodge Charger. While driving at approximately 25 mph, the vehicle stalled. The contact was able to pull the vehicle to the side of the road. The failure occurred intermittently. The vehicle was driven to an independent mechanic for diagnostic testing. The technician stated that the alternator failed and need to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 55,436.
The contact owns a 2011 Dodge Charger. The contact stated that while in park, the vehicle failed to start. The vehicle was taken to a dealer. The vehicle was not diagnosed or repaired. The contact stated that four days later, while driving at 45 mph, the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer. The technician diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 14V634000 (electrical system) however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The approximate failure mileage was 41,000.
The contact owns a 2011 Dodge Charger. The contact stated that while making a left turn, the lights on the instrument panel became dim. In addition, the brakes failed and the steering wheel seized as the ABS warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the alternator and the head lamp wiring needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA campaign numbers: 12V197000 (electrical system, service brakes, air), 14V101000 (exterior lighting), and 14V634000 (electrical system). The failure mileage was 36,000.
The contact owns a 2011 Dodge Charger. The contact stated that the vehicle would not start due to a loss of battery power. An independent mechanic diagnosed the vehicle and determined that the alternator failed. The vehicle was not repaired. The manufacturer was notified of the failure. The contact received a recall notice for NHTSA campaign number: 14V634000 (electrical system) in December of 2014. The contact stated that the dealer was contacted on multiple occasions and stated that the part was not available for the recall repair. The failure mileage was 85,000.
The contact owns a 2011 Dodge Charger. While driving approximately 25 mph, an unknown warning light illuminated. The failure recurred several times. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 39,000.
The contact owns a 2011 Dodge Charger. While driving approximately 60 mph, all the warning lights illuminated and the steering wheel became difficult to turn. The vehicle was towed to the dealer where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.
The contact owns a 2011 Dodge Charger. While driving 60 mph, the vehicle stalled without warning and the ABS and traction warning lights illuminated. In addition, the contact stated there was a burning smell and the radio failed to operate. The vehicle was taken to a dealer where it was diagnosed that the alternator needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The failure mileage was 50,087.
The contact owns a 2011 Dodge Charger. While driving approximately 45 mph, a whining noise was heard coming from the engine area and smoke came out of the vents. The contact turned the engine off to check under the hood. The vehicle failed to restart. The vehicle was towed to the dealer who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was repaired and the failure was remedied. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 14V634000 (electrical system). The contact stated that the vehicle experienced the same defect listed in the recall. The failure mileage was 37,000.
The contact owns a 2011 Dodge Charger. While driving approximately 30 mph, the steering wheel seized. The brake pedal was depressed and failed to respond and the battery saver mode and check engine warning lights illuminated. The vehicle was taken to a mechanic where it was diagnosed that the alternator needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 67,550.
The contact owns 2011 Dodge Charger. The contact stated that the battery saver mode warning light illuminated. The vehicle was taken to the dealer for a diagnosis. The technician was unable to diagnose or duplicate the failure. The vehicle was taken back to the dealer where the technician stated that the oil pump was fractured. The oil pump was replaced, and the dealer reprogrammed the computer system. The technician advised the contact to refrain from utilizing the features of the vehicle such as the A/C, radio, and bluetooth at the same time. In addition, the contact stated that while driving 10 mph, the engine stalled without warning and the vehicle started shaking violently. The vehicle failed to restart and was towed to another dealer for a diagnosis. The technician stated that the alternator needed to be replaced. The failure persisted. The manufacturer was notified of failure and VIN was not included in recall NHTSA campaign number: 14V634000 (electrical). The approximate failure mileage was 30,000.
The contact owns a 2011 Dodge Charger. While driving at an unknown speed, the radio failed, the vehicle stalled, and the ABS indicator illuminated. After the failure, a small amount of smoke emitted from the engine compartment. The vehicle failed to restart. The vehicle was taken to an independent mechanic. The technician diagnosed that the alternator and battery needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 51,243.
The contact owns a 2011 Dodge Charger. While driving 45 mph, the engine stalled and an unknown warning indicator illuminated. The vehicle was towed to a dealer who stated that the alternator and battery needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 59,000.
The contact owns a 2011 Dodge Charger. The contact stated that the battery saver warning light illuminated. The vehicle was taken to a dealer where the technician diagnosed that there was a dead cell in the battery that needed to be replaced. The vehicle was repaired. However, the failure returned immediately after leaving the dealer. The contact returned to the dealer and was advised to drive the vehicle and the code would clear independently. The battery saver mode continued to illuminate. The vehicle was taken to a different dealer who stated that the alternator was faulty. The technician later determined that the voltage regulator needed to be repaired. The repair was performed. The failure returned. In addition, the contact stated the headlight assembly failed. The vehicle was taken to an independent mechanic where it was diagnosed that the headlight assembly was burned out. The vehicle was repaired but since the failure persisted the vehicle was returned to the dealer where it was diagnosed that the a new PCM would resolve the issue. The manufacturer was notified of the issue. The approximate failure mileage was 20,000.
A D V E R T I S E M E N T S
- Hickory Grove,, SC, USA