This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recall on alternator on 8/27/17 I was driving on the road and my car just stop running. I restarted it and the battery safe mode appeared on the screen. I made it to my house and my car stop working all together. I called evan arena Dodge to make a service apt. They stated they were backed up and gave me a date 8/8/17 @ 10 am. I called the recall 9/5/17 agent stated part will not be in until 2018. I stated what I'm I suppose to do without a car, agent stated they will approve a rental until then. I called recall 9/6-9/8 to guarantee that my car will get the proper care and I will not be out of a car. Chris service agent at evan arena Dodge states my car part is on recall and the part will not available until 2018. I stated I was aware of the issue per recall. Chris service agent gave me a bill of $99.99 I refused to sign and pay for it because it was an alternator recall issue and not fault of my own. I stated to chris service agent, ' what about a rental per recall I will be provided a rental until further notice.' Chris stated I don't know why they sent out them letters out because everyone has been coming up here to get their car fixed. I stated to chris service agent I'm a victim of the recalled alternator and I have been without a car for a week and a half. Chris left desk and tom supervisor came and stated parts will not be in until March 2018. I stated to tom that's not my problem, I need to get to work I have 2 jobs and no transportation. I need a rental, tom stated I will email my district manager and he usually gets back to me quickly for the approval of the rental, if it's the recall alternator. I stated well I have an apt at 10 am put it on the diagnostic and you should be calling me in an hour. Chris service agent called me at 12:30 and stated it was the alternator and I stated what about the rental?unable to complete my complaint due to lack of character
At night or when hid headlights are on for about 30 minutes, one of the headlights will turn off, leaving only one light on. If I stop the car and turn off the ignition and restart the car both lights will be on. Also if I turn off the headlight switch for a moment and then back to the on position both headlights come back on. At first I thought I had a burnt out bulb and I took the car to Firestone to get a replacement bulb, but they said both headlights work and could not duplicate the problem. I took it to a Dodge dealership and they could not find a problem. This problem still occurs. Neither Firestone or Dodge charged me anything for the check. They both said "no problem found". now Dodge sent me a recall notice for an alternator problem. I wonder if this is related.
Vehicle stopped in the middle of the road due to alternator sudden failure. There is a recall on alternator part, but the dealership will not honor the recall.
On the morning of 8/20 I drove 2 blocks from my house when the chattery save mode turned on accompanied by the battery light on the dash shortly after the car lost power steering and all electric components shut off and then the car shutoff and was immobile after that. I pushed the car home and the car hasn't turned over since. I disconnected the battery and used a battery Charger to recharge so I can put my windows up when I reconnected the battery I put the car in run knowing the alternator was bad and pending recall. As the windows hit the closed position black smoke started coming off the alternator and I promptly disconnected the battery again completely after turning the car into off position again. The alternator continued to smoke for 5 minutes as I stared at it with fire extinguisher in hand and phone in the other with 911 dialed and ready. As the car sat in the driveway after all this I noticed a fuel smell that came from the car then I noticed a fuel leak. A constant dripping of 1or 2 drops per 5seconds. The leak comes from below the door hinges area of the passenger side rear door. I cannot find the origin but this is where it drips from. I've read that this is also a common problem but Dodge or any other affiliate has recalled any fuel components and people that have changed the full fuel system tank hoses pumps everything still continue to have this issue when the vehicle is filled with gas to max capacity and the leak stops once the fuel level reaches 3/4 tanks or less.
The contact owns a 2011 Dodge Charger. While the vehicle was stationary, the interior lighting dimmed and the contact noticed that the headlights were not illuminated. While driving various speeds at night, the headlights did not work at all. There was a complete loss of headlight functionality, which prompted the contact to have the vehicle inspected at pep boys in edgewater park, New Jersey. The contact stated that the low beam headlight bulbs were removed and reinserted because they were not the source of the failure. In addition, the fuses were inspected but the failure could not be determined directly. Pep boys located NHTSA campaign number: 14V101000 (exterior lighting) and referred the contact to the dealer. An unknown Dodge dealer in lumberton, New Jersey was made aware of the failure and stated that there was no recall on the contact's VIN. The manufacturer was made aware of the issue and agreed with the dealer. The failure mileage was approximately 80,000.
- Willingboro, NJ, USA
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The contact owns a 2011 Dodge Charger. While driving approximately 25 mph, the contact heard a winding noise and the anti-lock brake system, traction control, and battery warning indicators illuminated. The contact pulled the vehicle over in a parking spot and noticed smoke emerging from the alternator area. The contact had to pour water to extinguish the fire. The contact re-entered the vehicle and there was no electrical power. The police and fire departments were not present. There were no injuries. The contact called the dealer (North olmsted Dodge/Jeep in North olmsted, Ohio) who stated that the vehicle was not included in a recall. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.
The contact owns a 2011 Dodge Charger. The contact stated that while driving at an unknown speed, the electrical system warning light illuminated. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed or repaired. The local dealer was not contacted. The manufacturer was notified of the failure but did not offer any further assistant. The vehicle failure mileage was 60,613....updated 08/29/17
My vehicle was parked and I used my remote starter, and once I got in the car the battery saver mode was illuminated on the dash and I smelled a burning odor inside the cabin. I was able to drive home with no noticeable effects but I only lived 2.5 miles away from where I was.
VIN [xxx] riding down I-75 in Georgia and my car staled and the complete engine shout down without any warning. The alternator were fire hot. Roadside tried to jump start my car but there were no power. My car had to be towed home. Very dangerous situation. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While driving on a main thouroughfare, the engine stalled.( there was no warning that there was a problem, no warning lights were on.) the electronic throttle control warning light came on, and then all elec power went out. Leaving the car without lights/flashers. Upon investigation, the alternator failed, shorting out the electrical system and killing/destroying the battery. The alternator shouldn't do this. I found that Dodge had a recall ( P-60) on their V-6 models for this very same issue. My car is a V-8. I was lucky I wasn't driving on a major highway or at night as the car had no way iof indicating distress to other drivers and the headlights didn't work. There is a clear defect in the alternators of these cars, its only a matter of time before someone is injured or killed.
"takata recall" vehicle alternator burned out. The vehicle was being driven at the time when the battery light and the ABS light came on both in red not the normal orange, also the traction light started coming off and on at times for the past month when driving as normal to places around my area. When she made it home she noticed that all the instrument panel lights came on then went off and she smelled smoke and turned the vehicle off and raised the hood and noticed that burnt electrical smell with smoke coming from the side of the motor where the alternator is, so when I got home I noticed the alternator had black burn scars around the coil areas and with a flashlight noticed some of the coils inside were melted down from the burning
Get in car to go to wal-mart one Saturday morning the low battery light comes on and get a message that car was going to battery saving mode. Drove to store got my items got back into car and all electronics just started shutting off then car started to idle and cut out made a U shape in parking lot as was afraid to get on the road for fear of it quitting in the middle of the highway. Turn car off wouldn't start backup you could smell something hot under the hood. The alternator was so hot burnt hand. Had to call tow truck to take to dealership for them to fix. I was lucky this happened in a parking lot and not on a road could have caused a serious accident. The cost of repair was $1, $187.75 plus it took 2 weeks for repair. This could have caused an accident or caught my car on fire.
When I was driving. Battery saver mode came on and the radio turned off. I started getting service lights and engine light came on. Able to get it home as I was only a block away when this started. I turned off and on the car. The car studdered to start and the a ton of error lights came on like ABS, break, engine, service lights. The car studdered and the stearing wheel and break was locked. Tuned out it was the alternator that died and thank god I was close to home and not going fast else I could have been in a really bad accident as everything around my house is a highway. The 3.5L engine was recalled but after looking at all the complaints about the 5.7L having the same issue. This also needs to be recalled asap before someone dies.
Received a indicator messages stating "battery save mode" while driving. Once we made it to a stop, the vehicle began to struggle a bit. I drove it home. Thank god I did because it would not start back up, it lost power. It appears from researching the symptoms, the alternator is not strong enough to efficiently power the vehicle. I'm glad I was not on the road driving when it shut off.
On freeway when lights on dash all started flashing. As pulling over, I lost power steering in my car and all electronics. As soon as I put it in park my car shut off. Look up the P60 recall on 160amp altenator on Chargers. I have the 180amp that did the exact same thing but is not covered under recall. This needs to be fixed as it can be a major hazard to me or others. All with not one indication my altenator was going out.
P60 / NHTSA 14V-634 is a recall that is currently not available to vehicle due to my alternator having 180 amps. Please investigate the 180 amp alternators as well as it falls under the same recall reasons of the P60 / NHTSA 14V-634. I was driving home on the freeway and suddenly the lights on the dashboard started lighting up. I felt a little uneasy about why all these lights started lighting up, so I exited. As I exited, the wheel began to lock up, and before I knew it, the car had completely died. I was stuck in the middle of the road. I had no detection of the alternator failing at all and while the car was sitting in the middle of the road, I started to smell something burning. I got out of the car, and called triple a for a tow. I was relieved when I saw P60 / NHTSA 14V-634 online for a recall of my make and model, but when I got to the dealership, they had advised me that I had no recalls for any alternators. That is when I found out by calling the fca group recall assistance center that my alternator has 180 amps and the recall was only for 160 amp Dodge Chargers. Please investigate the 180 amps. Luckily, my family was not in the car with me while the alternator failed. Being stuck in the middle of the road and smelling something burning in the car would be terrifying for them.
Takata recall. My passenger airbag rattles like there are parts loose inside of it. Chrysler just keep saying that the parts aren't available and that I must understand that it takes a long time to manufacture parts and distribute them everywhere. With all of the rattling inside this airbag device I'm fairly sure if I have an accident my passenger won't survive. In regards to the electrical often when I turn my vehicle off lights on the dashboard radio and climate control panel stay on even if the doors open. This doesn't happen all the time and these are not lights or features that should be on when the vehicle is turned off such as the air conditioner light. The problem began somewhere around the end of 2013 beginning of 2014 there have even been a few times when while driving the vehicle all of the interior lights including the dashboard go out. I've reported it to two different dealers and shown photos to the dealer when reporting the problem, they don't seem to know how to diagnose the problem and or have told me there is no problem.
3 separate vehicle shutdowns while accelerating to pass another vehicle and to override cruise control. ESC and ABS light came on along with "acc/fcw unavailable vehicle system error" in the evic at 30mph. Seconds later all warning lights shut off, the turned back on a few seconds later and repeated constantly. Power steering was 100% lost while turning, almost causing me to go into a ditch. At about 25mph, again at 35mph, and again at 40mph, my car had briefly applied the ebrake by itself, even though the ebrake was fully disengaged, and a clicking sound could be heard coming from the shifter. The speedometer drops to zero, then warning lights turn off again and speedometer goes back to normal function. Brake pedal became very stiff, making it difficult to stop. When I came to a full stop at an intersection, the ebrake prevented me from accelerating, then I was able to accelerate after a couple of seconds and then my power steering went out. Then the airbag light came on. After the intersection, the brake light remained on, speedometer stayed at 0, airbag light stayed on. Dinging constantly, as cars normally do when you first start them ( about 1 ding a second). Radio and most interior lighting shut off, headlights shut off, then came back on and started flickering, accompanied by a "battery saver mode" message on the evic. Windshield wipers started moving, but very slowly. Engine sounded windy, like a siren from a fire truck and engine was noticeably less powerful. Burning smell from engine. Once stopped, car would not restart, and almost no power to any area of the car. Replaced battery, which fixed nothing. Window was stuck down, so we pulled the battery and put it on a Charger to see if it was charged, and put it back in the car. The battery was connected about 45 seconds, with the engine off but the car in acc mode, and alternator started smoking. 20 cel codes.
Takata recall. The contact owns a 2011 Dodge Charger. The contact stated that there was low voltage on the battery, which kept being drained without warning. The battery was replaced by the contact, but the failure continued. Also, the latches failed to function on the front passenger side doors. The dealer replaced both latches. In addition, the service stability traction control, service engine, air bag, and brake warning indicators illuminated. The VIN was included in NHTSA campaign numbers: 16V352000 (air bags), 16V043000 (structure), 15V467000 (air bags and seat belts), 14V643000 (electrical system), 14V101000 (exterior lighting), 13V118000 (air bags), and 12V497000 (electrical system, service brakes, air). The manufacturer was not notified. The approximate failure mileage was 25,000. VIN tool confirms parts not available. Parts distribution disconnect.
(re: 2011 Dodge Charger, 3.6L. Engine, 180amp alternator.) Dodge had a recall on the 3.6 L, 160 amp. Alternator. My car had the every same problem (11/20/2016) was towed to the dealership, called Dodge and was told our car was not in the recall but if they recalled later they would reimburse. We believe the 180 amp alternator should also be recalled, the car shuts down completely and we were very lucky it happened at a low speed, could have been a serious accident if going high speed because there is no warning, and steering, brakes, everything is gone. The tow driver had to remove the console to get it in N to move. The bill for the repair is over a $1000, Dodge should pay all or at least some of these bills for T heir customers
A D V E R T I S E M E N T S
- Dayton, OH, USA