This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2011 Dodge Charger. Consumer writes in regards to vehicle electrical issues and consumer states unsatisfactory customer service at dealership. The consumer stated 10 hours after picking the vehicle up from the dealer, he noticed the same headlight was out. The consumer stated he experienced a problem, with the headlight before. The headlight issue, was a recalled component.
Cpsc: I1440340A. 2011 Dodge Charger. Consumer stated she took her car in for recall work on the wiring harness for the air bag. The consumer expected to have other recalls performed. However, the dealer informed her, those recalls were restricted to police vehicles. The low beam headlights and ABS were not operational.
TL - the contact owns a 2011 Dodge Charger. The contact stated that the low beam headlamp stop working without any warnings. The contact mentioned that while attempting to change the bulb he noticed that the harness had melted. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was made aware of the failure and refused to provide any assistance since the vehicle was not included in NHTSA campaign number: 12V042000 (electrical system, exterior lighting, service brakes, hydraulic). The vehicle was not repaired. The failure mileage was 30,000 and the current mileage was 46,000.
The contact owns a 2011 Dodge Charger. The contact stated that while driving at approximately 30 mph, the headlights suddenly failed to illuminate. The contact noticed that the bulb harness connector was burned. The contact referenced NHTSA campaign id number 12V042000 (electrical system, exterior lighting, service brakes, hydraulic) but stated that the VIN was not included in the recall campaign. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 72,000.
The contact owns a 2011 Dodge Charger. The contact stated that the driver's side headlight suddenly failed. The vehicle was taken to the dealer where it was found that the bulb harness had failed and needed to be replaced. The manufacturer was contacted about the failure and informed the contact that the vehicle was not included in NHTSA campaign number 12V042000 (electrical system, exterior lighting, service brakes, hydraulic). The vehicle was not repaired. The failure mileage was approximately 55,000. Updated 03/31/14
- San Gabriel, CA, USA
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The contact owns a 2011 Dodge Charger. The contact stated that while parked, the battery saver mode light illuminated. The contact noticed smoke coming from under the hood. The vehicle was taken to the dealer for diagnosis and the technician stated that the alternator and battery would have to be replaced. The vehicle was included in the recall under NHTSA campaign number: 12V042000 (electrical system, exterior lighting, service brakes, hydraulic) and was previously repaired. The manufacturer was made aware of the failure. The vehicle was not repaired for the recent failure. The VIN was not available. The approximate failure mileage was 41,000.
First issue(s) occured in may of 2011 and have continued to date. Over 25 visits to 2 dealerships for fixes, and no one can get a fix on it. First, it was the passive entry door handles, which have occurred 5 times and 5 fixes since last year. Second issue was the power shutdown for the car, 3 dead batteries, and several issues concerning the uconnect system shutting down during driving. There has been a relentless amount of suspension and braking issues occurring. The issues include having to replace warped rotors, uneven balding tires(twice now), ABS failing and traction control failing, uneven door seams, flaking and chipping paint(especially between body panels), and now brakes again grinding sideways in the calipers. There has been so many issues, that I had to contact a lawyer, which is now presently on it's 97th day of submittal to get this vehicle rectified. I've also had the vehicle in the Chrysler star customer satisifaction program since Jan. Of 2012 at 8,012 miles and they were not able to warranty the rotor issue, which has forced us to have the rotors changed it at another service, not being a Dodge dealer. The car is currently being looked at for bad sway bar link bushings and several other bushings showing dry rot prematurely. I've also experienced the trunk poping open in mid driving, which has been the only thing besides the 5th door handle replacement that has worked since purchasing it. Recently, the cars transmission would not shift out of 2nd gear and was forced to pull over and restart it on a major highway.
The first week I got my car the brake light came on while I was driving. My car was ordered for me and took a little over two months to be delivered. The brake light comes on, flashes and then goes off at unpredictable times. I have taken it to the dealer 4 times but they never put that complaint on my sheet. They keep saying the computer isn't showing anything wrong. I also had a problem with the car keyless entries not working, they replaced the door handles and now they work. The car has also locked me out on three separate occasions. Once with my 1 year old son inside and the key was inside as well, had to jimmy door to get in. Also my seatbelt sticks. If I drive over 20 minutes I have to unlock lock and unlock again to get my seatbelt to open.
Driving at 70mph speed limit, a car came over into my lane, and I had to slow down. I then pushed down on the accelerator to get back up to speed, and nothing. There was no acceleration at all, even after I kept pushing on the peddle. I had to take a fast look behind me, and go across 3 lanes of traffic, all going 70mph and more, to get the car to the right side of the road. We were lucky the 4 of us were not killed. The car went down to below 30mph, even though I kept pushing on the gas. Then it took off. This happened 2 times, and not quit so bad a few other times. We were on a 1 month trip, and when we left the car had just over 6,000 miles on it, and was 6 months old. When we got home it was 7 months old with 12,000 miles on it. At one point Chrysler Corp.told me it fits into the car buy back replacement program. They did not help me.I got a 2012 Charger because I did not trust the 2011. It could kill someone. They say the car is fixed, but I am not going to risk my family's life on it. Has there been any other cars with this problem, of no acceleration" is it a problem with the multiple displacement system" sounds like it. Thank you for your help. It sounds like Chrysler Corp.just dose not believe me, that there is no acceleration. Parts replaced were, hydraulic-tappets, multiple displacement solenoid, head gasket, sparkplugs, oil&filter.
A D V E R T I S E M E N T S
- Columbus, OH, USA