This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
ABS Wiring had a recall and replaced but the ABS Module is now out Air Bag had a recall but now the air bag clock spring is out Fuel Pump had an extended warranty but is now out and fuel pump needs replaced Crank shaft main bearing seal needs rplaced for an oil leak but other parts have been replaced for an oil leak within the past month
Brake pedal occasionally will go to the floor. No work done that would allow air into the system. No visible signs of a leak and master cylinder is full of fluid. No specific driving habits are evident when failure occurs. Problem corrects itself when pedal is forcibly depressed and occurrence may not happen again for weeks or months.
The contact owns a 2011 Dodge Charger. While driving 40 mph, the vehicle accelerated on its own to 90 mph. The ABS would not release and the contact had no control over the vehicle. The contact had to apply more pressure than usual to the brake pedal to stop the vehicle. There were no warning indicators illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 62,426.
The contact owns a 2011 Dodge Charger. While approaching a stop, the contact depressed the brake pedal and the pedal would stick to the floorboard. The failure was experienced numerous times. There were no warning indicators illuminated. The brake pedal had to be depressed several times to regain brake function. The vehicle was taken to an independent mechanic, but no brake failures were found. The mechanic recommended that the rotors and brake pads be replaced. The rotors and brake pads were replaced, but the failure continued. The dealer was not contacted. The manufacturer was notified. The approximate failure mileage was 82,000.
- Jesup, GA, USA
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The contact owns a 2011 Dodge Charger. Due to excessive battery drain, the battery had to be charged approximately every nine days. In addition, the ABS warning indicator illuminated. The contact received notification of NHTSA campaign numbers: 16V043000 (structure) and 17V435000 (electrical system). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gillie hyde Dodge Chrysler Jeep Ram (1415 happy valley rd, glasgow, ky) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was approximately 38,000. VIN tool confirms parts not available. New alternator was installed. Consumer stated there are still problems with electrical issues. Updated 8/30/18
I drive a 2011 Dodge Charger rt my vehicle continues to loss power and when power is lost I have no power streering or brakes. I was advised my vehicle has a active recall T-36 in which the problems I'm have are a direct result of the recall. My vehicle has been in the shop multiple times at classic Dodge in denton tx. The only thing classic Dodge has done is replace the battery stating we had to start there and advised me fca has not sent out a fix and wont until Feb 2018. I have reported to classic Dodge in denton as well as my fca case manager my vehicle continues to loss power and has almost resulted in several crashes and fca has failed to resolve the problem and has stopped returning my phone calls. On 12-05-17 I was involved in a automoble crash in the Charger caused by the loss in power and I ran into a tree causing vehicle structual damage.
On four separate occasions, my brakes have slipped and the pedal has gone straight to the floor. Three times as I was rolling slowly up to an atm machine. The 4th time while I was slowing down to a stop light, going appx 30 mph. I just had new front brakes put on. I was told the back brakes are still 3/4 pad left. I told the mechanic of the slipping and he said they checked all things that usually cause this and all those areas are fully sealed and look good. They can't find any reason for this to be happening.
The contact owns a 2011 Dodge Charger. While driving 45 mph, the ABS, traction control, and service AWD indicators illuminated without warning in the middle of an intersection. Also, the transmission slipped, which caused the vehicle to stall. Also, while the vehicle was stationary, the emergency brake indicator illuminated and the transmission slipped. The contact stated that the ABS indicator disengaged and the vehicle was able to be driven away at lower speeds of 20-25 mph. The dealer and manufacturer were not notified. The failure mileage was 70,000.
3 separate vehicle shutdowns while accelerating to pass another vehicle and to override cruise control. ESC and ABS light came on along with "acc/fcw unavailable vehicle system error" in the evic at 30mph. Seconds later all warning lights shut off, the turned back on a few seconds later and repeated constantly. Power steering was 100% lost while turning, almost causing me to go into a ditch. At about 25mph, again at 35mph, and again at 40mph, my car had briefly applied the ebrake by itself, even though the ebrake was fully disengaged, and a clicking sound could be heard coming from the shifter. The speedometer drops to zero, then warning lights turn off again and speedometer goes back to normal function. Brake pedal became very stiff, making it difficult to stop. When I came to a full stop at an intersection, the ebrake prevented me from accelerating, then I was able to accelerate after a couple of seconds and then my power steering went out. Then the airbag light came on. After the intersection, the brake light remained on, speedometer stayed at 0, airbag light stayed on. Dinging constantly, as cars normally do when you first start them ( about 1 ding a second). Radio and most interior lighting shut off, headlights shut off, then came back on and started flickering, accompanied by a "battery saver mode" message on the evic. Windshield wipers started moving, but very slowly. Engine sounded windy, like a siren from a fire truck and engine was noticeably less powerful. Burning smell from engine. Once stopped, car would not restart, and almost no power to any area of the car. Replaced battery, which fixed nothing. Window was stuck down, so we pulled the battery and put it on a Charger to see if it was charged, and put it back in the car. The battery was connected about 45 seconds, with the engine off but the car in acc mode, and alternator started smoking. 20 cel codes.
Takata recall. The contact owns a 2011 Dodge Charger. The contact stated that there was low voltage on the battery, which kept being drained without warning. The battery was replaced by the contact, but the failure continued. Also, the latches failed to function on the front passenger side doors. The dealer replaced both latches. In addition, the service stability traction control, service engine, air bag, and brake warning indicators illuminated. The VIN was included in NHTSA campaign numbers: 16V352000 (air bags), 16V043000 (structure), 15V467000 (air bags and seat belts), 14V643000 (electrical system), 14V101000 (exterior lighting), 13V118000 (air bags), and 12V497000 (electrical system, service brakes, air). The manufacturer was not notified. The approximate failure mileage was 25,000. VIN tool confirms parts not available. Parts distribution disconnect.
My brake light came on. So I went to pep boys to get it checked out. They told me that I have a leak on my line that goes from the front of the car to the back of the car. They said they needed to change out my whole line since it is one piece. I asked why this has happened and the technician told me that the line was rubbing against the frame of my car. Since it has been rubbing against my frame, it caused a friction that ultimately caused a tear on my line and started the leak.
The contact owns a 2011 Dodge Charger. The contact stated that the vehicle stalled without warning. The vehicle was towed to the contacts residence and then an independent mechanic where the alternator was replaced but the failure recurred. The contact noticed that the battery save mode and the brake warning indicators flashed when the vehicle stalled. The vehicle was taken back to the dealer where the alternator assembly was replaced a second occasion under a manufacturer recall. The contact stated that a week after the repair, the service engine warning light illuminated. The vehicle was then taken to an independent mechanic where it was informed that the thermostat was not properly closed and that a diagnosis needed to be performed. The vehicle was also included in NHTSA campaign number: 16V046000 (electrical system) but the part was not available. The manufacturer was notified of the failures. The approximate failure mileage was 92,000. Parts distribution disconnect.
As I turned to pull in my driveway, all at once the ABS light and stability control light illuminated on my dash, the powersteering quit working, all at the same time the vehicle had begun making a loud high pitched humming noise with smoke coming from under the hood that had a very intense burning, electrical type smell. Then the dash flashed that the car was in battery saver mode, subsequently dying altogether. Upon having towed the car to a Dodge dealership, the service department informed me that I needed to a) replace the alternator B) replace the belt and C) replace the battery because the alternator caused it to go bad. The total for all repairs will be $1224. I still don't have the vehicle back, but I've done extensive research online and learned that there is a recall (recall number P60) involving some 2011-2014 model year Dodge Chargers and their alternators. Seeing as my vehicle is a 2011, and I am having this exact issue, I need to know why my vehicle was not included in the original recall. Having alternator failure when my vehicle is only 4 years old is unacceptable, not to mention, it is incredibly unsafe to lose powersteering, ABS and ESC as the vehicle smolders for hours even after completely dying.
The contact owns a 2011 Dodge Charger. While driving approximately 60 mph, the save battery, traction control, and the ABS warning light illuminated. In addition, the contact mentioned that the front headlights became inoperable and the windshield wipers operated independently. The contact also stated that the vehicle stalled and failed to restart. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.
The driver's side wheel had a loud metal on metal scraping noise, both with braking and without braking, in both drive and in reverse positions. The noise only lasted for approximately two miles and could not be replicated, when I arrived at the tire place. They did replace some brake hardware on that side, saying that it was a thin metal piece behind the brake pad was bent. But now, two weeks later the wheel was making the same noise but not as loudly and it also went away on its own after driving a few miles. In addition my drivers front tire is terribly out of alignment and wore the outer edge of the tire nearly bald. I do not know if this is associated with the brake hardware or not, I have not fully investigated it yet. When the tire shop did an alignment on my car they were unable to correct my alignment problem. They told me that it had to do with the way that the motor was sitting in my car. My car is an all-wheel-drive and it was into the Dodge dealership for the timing chain guide recall a year ago. My tires at that point time we're only two years old now they are only three years old. The uneven wear on the tire has been within the last year. At the recall repair my car had 33,000 miles on it and currently my car has 43,000 miles on it. I had new tires put on at 18,000 miles.
My Charger completely shut off while I was driving and I was forced to glide to a stop in traffic. The dashboard, brakes, and steering all shut off at once. I was then unable to turn the car back on and forced to tow it out of traffic.
The contact owns a 2011 Dodge Charger. While driving approximately 30 mph, the steering wheel seized. The brake pedal was depressed and failed to respond and the battery saver mode and check engine warning lights illuminated. The vehicle was taken to a mechanic where it was diagnosed that the alternator needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 67,550.
Driving from philly to NJ at 2am on Sunday right before I entered the bridge lost power steering, ABS, radio and battery saver light came on I had my wife and 3 kids with me after a minute or so started losing the headlights. I just wanted to get to jersey side and stop somewhere and call for help. I was very lucky because got to rt.73 highway and mt.laurel police spotted me and helped me a lot by taking us home safe. I had my car towed to the nearest garage and they told me the alternator died so I called the Dodge dealership they said that no Dodge Chargers had that problem reported before I was "first". they were so rude on the phone and said just suck it up and pay $790. Well I got it fixed not at the dealership but at the gas station mechanic. I also paid $150 for towing and now I'm afraid that its going to fail again soon. I called the corporate right after I heard about the recall and they told me that my VIN it is not recalled. They still investigating for more VIN numbers.
The contact owns a 2012 Dodge Charger. The contact stated while driving approximately 70 mph, the battery power saver and electronic stability control warning light illuminated as the radio failed. Also, the windshield wipers came on independently, the headlights shut off, the dashboard lights flashed on and off, and the brakes hesitated to stop the vehicle. The vehicle stalled. The vehicle was towed to a dealer for diagnostic testing. The alternator needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 46,000.
A D V E R T I S E M E N T S
- Hutto, TX, USA