This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2009 Dodge Charger. While at a stop sign, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact crashed into the rear of the preceding vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries that required medical attention. The vehicle was towed and totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was 125,000.
The contact owns a 2009 Dodge Charger. While driving 30 mph, the contact rear ended another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was taken to a dealer to be repaired. The manufacturer was not made aware of the issue. The failure mileage was 91,000.
My family and I were involved in an accident and the airbags did not deploy, not one and it was the front end of car that was impacted on us hwy 19 in the rain. We did sustain injuries and are still working on our recovery, but had the airbags went off we may have been saved from some of the damage to our bodies. I just wanted to let you all know and I have already passed the info along to my lawyer, I just hope something is done so that when airbags are needed people receive them deployed on time unlike ours that never even thought about coming out.
I have contacted the Dodge dealship in lugoff SC twice regarding the recall on the airbag. They put me on list to call when they have a replacement or a way to fix it. It has been over a year. I still have not received a call but I got a 3rd recall notice.
Driver airbag inflator recall: We have been trying to get our dealer in anderson SC to fix this recall issue since Sept. 2015, it is now may of 2016 and dealer still says they do not have parts. I want to know why it is taking so long to get this repaired.
- Central, SC, USA
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The contact owns a 2009 Dodge Charger. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I towed to hollywood Chrysler Jeep for car repair. They said they would fix take care of everything. 3/5/16 received a phone call from them at about 2:00 and was told that they had fixed the car and only had to replace the wire harness. I arrived at there between 3:30-4:00 on 03/05/2016. I paid they then gave me a business card for L.a. towing told me I would probably need a tow soon. The steering wheel was upside down when I received the car back. I started the car it made a grinding sound and kept cutting off while I was driving from starter left loose.asked why they didn't fix it just have it towed back when it breaks down again.on 03/ 07 the car broke down again completely. From the time I received it from hollywood Chrysler Jeep the car kept cutting off at almost every ten minutes. On 3/7/16 it wouldn't crank anymore so I had to leave the car there. It got towed about 4-5 days later by ems towing. It is still there. The customer service supervisor he stated that they were not obligated to fix the car only to get it running and that's it. He said that they were not obligated to put the steering wheel on correctly even though they performed the recall. I then asked him to show me proof of the wire harness replacement and he stated that they repaired not replaced the wire harness. I then asked about the estimate to show exactly what was the issues because their description of the problem on the estimate page was only a reiteration on my observation. He stated they didn't have to tell me what was wrong, only get the car started that's all. He stated that they were not under any obligation to fix what was wrong, though the only reason I towed to them was to have it repaired. Asked why did his mechanics leave the starter loose because that was the main issue that I brought the car there for. He said you don't expect for us to fix the whole car do you.
Takata recall. The contact owns a 2009 Dodge Charger. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2009 Dodge Charger. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2009 Dodge Charger. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Received safety recall R25/NHTSA 15V-313. Have attempted since September of 2015 to get recall fixed by kahlo Dodge, noblesville Indiana where vehicle purchased. I have been without success. Called shelly, who is in charge of recalls and have been ignored. Called 11/7/15 and told again the part was not available still from Dodge/Chrysler. Originally in September she told me 2-3 weeks. It is now almost February and I have still not received a call to repair.
Takata recall. The contact owns a 2009 Dodge Charger. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2009 Dodge Charger. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2009 Dodge Charger. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Charger. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Dodge Charger. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Charger. The contact received notification of NHTSA campaign number: 15V313000 (air bags) however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Dodge Charger. The contact received notification of NHTSA campaign number: 15V313000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure...updated 02/01/16
The contact owns a 2009 Dodge Charger. The contact received notification of NHTSA campaign number: 15V313000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Goodyear, AZ, USA