This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was sold this car from a dealer and told nothing was wrong with it, 2 days later codes U0002 (CAN communication BUS performance) and U0103 (Loss communication with gear shift module) came on and the car will go into what I believe is limp mode every 10-30 minutes into driving it. I believe the Column shifter assembly is to blame as there was a recall for this same part and I-??m having the same exact issues stated in the recall making it unsafe to drive.
The contact owns a 2009 Dodge Charger. The contact was driving at 35 mph, when all of the warning lights illuminated then stopped. The vehicle stalled but the contact was able to pull over on the side of the road. The contact then saw black smoke coming from the engine compartment and was able to put the fire out with a wet rag and some water. The contact then contacted his insurance company when he noticed that there was smoke coming from the rear seats. The fire department arrived and opened the trunk with a crowbar and saw that the battery had caught fire. The contact and his daughter, who was a passenger in the vehicle did not sustain injuries. A fire department report was filed. The vehicle was towed to the contact's residence. The dealer and manufacturer were not made aware of the failure. The failure mileage was 190,000.
All of my steering column components quit working, I have no turn signals, wipers, brights, cruise control, horn or power mirrors. Now the taillights illuminate only when they want to but brake lights work. I was stopped and informed that I had no rear lighting at all and that is was very unsafe. I've spent a lot of money replacing parts but nothing is getting fixed not too mention the safety aspect of it all with no turn signals or windshield wipers and the taillights or running lights not working unless I unhook the brake light switch which I also replaced. The airbag light comes on here and there as well. I believe it's the tipm but I need something done about this. It's been months since I've been able to drive the car and having everything working properly. I also take care of my vehicles and keep up on routine maintenance.
The contact owns a 2009 Dodge Charger. The contact stated that while driving approximately 5 mph, the battery service and check engine warning lights illuminated. The fuel gauge to reading was incorrect. The contact took the vehicle to rick hendrick Jeep Chrysler Dodge Ram Fiat (8333 rivers ave, North charleston, SC 29406; (843) 639-5475) to be diagnosed. The contact was informed that the PCM failed and needed to be replaced. The contact stated that the fuel pump assembly, battery, alternator, spark plugs, fuel pump, heating hoses, PCM, and thermostat also needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure, and referred the contact to the NHTSA. The approximate failure mileage was 160,000.
Prior to my mishap I had no signs of malfunction I was driving early one morning in my car just shut off and will not restart come to find out there's a recall on my tipm but the recall was only for a certain timeframe and my car was manufactured literally few months after the recall dates ended no I have a really problem under the fuse box and I feel it's not fair that the recall was only for a certain time. When I have all the same parts as the recall car is dead my car was manufactured in December 2008 but got the 2010 tipm dude box I spent a large amount of money trying to diagnose and fix the problem and so we realized it was the internal relay.is there anything I can do about this
- Arroyo Grande, CA, USA
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I came out of the store and turned the key fob to start the ignition, the car started and then shut itself off, arming the anti-theft system and locking me out of all functions of the car.
Change tires and the low tire light doesn't come off. Trunk will not unlock from key fob or inside car. Key hole to open door easy to break into. Car keep cutting off while driving on several occasion. Cut off while in the middle of intersection.
The win module has trouble communicating with the key fob and the vehicle shuts off while driving. Loose all power to dash. Happened to me on the highway and on the street while driving. Almost had an accident. Win module stops working all together
The keyfob will not crank the car. It is detected in the ignition but will intermittently not crank the car. This, in turn, making me late for work. I am a nurse and a single mother and can not afford to risk my job nor can I afford the $300 it is was quoted to replace a key that may not even work.
The contact owns a 2009 Dodge Charger. While driving 60 mph, the ignition warning light illuminated. In addition, while in park, the vehicle failed to start. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 14V373000 (air bags, electrical system), but the VIN was not included. The failure mileage was 100,000.
I towed to hollywood Chrysler Jeep for car repair. They said they would fix take care of everything. 3/5/16 received a phone call from them at about 2:00 and was told that they had fixed the car and only had to replace the wire harness. I arrived at there between 3:30-4:00 on 03/05/2016. I paid they then gave me a business card for L.a. towing told me I would probably need a tow soon. The steering wheel was upside down when I received the car back. I started the car it made a grinding sound and kept cutting off while I was driving from starter left loose.asked why they didn't fix it just have it towed back when it breaks down again.on 03/ 07 the car broke down again completely. From the time I received it from hollywood Chrysler Jeep the car kept cutting off at almost every ten minutes. On 3/7/16 it wouldn't crank anymore so I had to leave the car there. It got towed about 4-5 days later by ems towing. It is still there. The customer service supervisor he stated that they were not obligated to fix the car only to get it running and that's it. He said that they were not obligated to put the steering wheel on correctly even though they performed the recall. I then asked him to show me proof of the wire harness replacement and he stated that they repaired not replaced the wire harness. I then asked about the estimate to show exactly what was the issues because their description of the problem on the estimate page was only a reiteration on my observation. He stated they didn't have to tell me what was wrong, only get the car started that's all. He stated that they were not under any obligation to fix what was wrong, though the only reason I towed to them was to have it repaired. Asked why did his mechanics leave the starter loose because that was the main issue that I brought the car there for. He said you don't expect for us to fix the whole car do you.
The contact owns a 2009 Dodge Charger. While driving 25 mph, the vehicle stalled without warning. The contact also stated that any jarring event would cause the ignition to move from the run position to the accessory or off position. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the win module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 182,000.
The contact owns a 2009 Dodge Charger. While driving 20 mph, the engine stalled without warning. The vehicle was able to restart after several attempts. The failure was persistent. The vehicle was taken to a dealer where it was diagnosed that the ignition switch and ignition harness failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Vehicle is a 6 cyl. Used police package unit with 107,200 miles. On several occasions, vehicle has "shut off" while driving requiring putting vehicle in neutral and restarting engine while pulling to a safe location without power steering or power brakes. The key automatically turned to the "off" position each time, causing the engine to shut off. Also, key could not be removed and while in the off position, all accessories still worked. Finally was able to remove key and took vehicle to dealership. Service advisor could not remove key. Appointment made to check problem (1st one 4 days later), and when home, had to disconnect battery to shut off everything. Only other recall is for the takata airbag replacement where parts are still not available after almost a year. Very dangerous with vehicle shutting off while driving, particularily for a novice or insecure driver. Frustating and unsafe to have to leave key in vehicle and having high dollar battery go dead...just replaced it last month for $215...
The contact owns a 2009 Dodge Charger. The contact stated that the shift lever failed to engage into the park position and the ignition key became stuck in the ignition switch. In addition, the contact mentioned that the horn failed to operate. The vehicle was taken to an independent mechanic where it was diagnosed that the integrated power control module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 135,000.
In August 2015, my car would not start so I had to replace the ignition module and purchase a new key ($1000). On October 30, 2015, I was driving on the highway at night in the rain when my car just shut off. I was not able to steer at all but I managed to pull off the road. Everything else in the car worked (lights, radio, everything on the panel) the only thing that did not work was the car. My car will not start back up. I had to tow the car back to the dealership. How could something like this happen when I replaced the ignition module that seems to be the cause of this problem? I am very lucky we were not involved in a terrible accident or even cause a death.
The contact owns a 2009 Dodge Charger. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) and 15V313000 (air bags) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had experienced a failure but could not provide details. The failure mileage was unknown.
A D V E R T I S E M E N T S
- Lacey, WA, USA