This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been chasing a ABS/eps light issue since the dealership did an airbag recall. Replaced all wheel sensors, rotors, brake pads, calipers and finally returned to the dealership for them to replace the angle sensor. 5 minutes after leaving the light came back on. Returned and they said the steering column measured 37mm instead of 34mm. This item has never been replaced or damaged and without replacing this item then I'm being told this sensor will continue to be an issue. This vehicle is not my daily driver because I have been concerned on safety issues. Now I know it was a manufacture issue. Chrysler refuses to help me because they stated the dealer has not determined this to be a manufacturer defect. In 2010 and 2012 this issues has come up in the media and the manufacturer was placed on notice but failed to recall because not enough cases were located.
While driving on a highway I heard a rattle in the engine, then it heard something break off, my brakes became hard I was having trouble stopping. After I couldn't accelerate and the car turned off. While trying to restart my car I could only hear a click then the engine started to smoke. I had recently experienced a harsh gear shift while driving.
The contact owns a 2009 Dodge Charger. While driving at unknown speeds, the brake pedal was applied and an abnormal noise was heard. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 116,423.
I have had another incident where the automobile has had another mechanical malfunction. I was slowing down to turn at a stop light. It died, right before I started my turn. This is now the fourth incident with the same issue. Thankfully I was not hurt this time. Though I am still suffering from the incident from December 8th. My daughter was with me again when this incident occurred. She said, "mom the light is green". I said, "I know, the car is dead". I would like to know what is being done, before someone gets killed.
- Kansas City, KS, USA
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- Hilliard, FL, USA