This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First as everyone else has experienced the brakes started to squeal. Then around 30,000 miles when brakes were applied at speed around 60 mph the steering wheel began to vibrate. Later followed by extreme motion in the wheel from left to right and eventually the brakes began to cease during acceleration. Had the rotor resurfaced and new pads. 8,000 miles later steering wheel doing the same thing and when I took it to the dealership they said my tires were bad and nothing wrong with the brakes. I find this hard to believe as the exact same problem happened before ending up with a bill around $1,000. So now I am waiting for the breaks to get so bad that they will actually service the problem. I am so disgusted with this and don't know what course of action to take.
We purchased a 2006 Dodge Charger rt brand new in 4/2006. At approximately 8000 miles we started hearing the brakes squeal. It came and went but at 12K we took the car in for service. We were told nothing was wrong. I told the service manager that I knew there was a pretty big issue with the brake squeal because I had done my research. We took the car back in and they replace the brake pads and resurfaced the rotors. The brakes started squealing again immediately. I was then told that it was normal and that since asbestos was outlawed that all brakes are made with more metal so they will squeak. You and I both know that that is not true I have owned many vehicles and there brakes don't squeal. I was then told my wife drives the car to passively and the brakes are heavy duty and the car needed to be "stopped more aggressively". I tried to do the panic stop thing but it is dangerous and of coarse it made no difference. Our last contact was that they were aware of the issue, had no resolution and they would call when they did. The dealership has since gone out of business. This has got to be a safety issue. You cannot run around with your brakes squealing and have confidence that there is not something wrong. Chrylser knows that this is an issue and I want to lodge a formal complaint. I was told that I need to call the corporate representative and complain to them. Which I will do. However what happens to me or my family if the brakes fail. The dealer ship has kept all the parts they replaced and the service records can be retrieved of the VIN. I hope that at least a record of this issue is being kept and maybe it is time to force Chrysler into a recall and permanent repair to the brakes. Thank you
A D V E R T I S E M E N T S
- Yorktown, TX, USA