Backing out of the garage, instrument panel lit up with -??Power Steering Assist Off - Service System-?? message. Car very difficult to turn now. Code scan shows code CC2217-00

- Bella Vista , AR, USA

Any time there is a front end collision, the steering column intermediate shaft must be replaced when repairing. That was not the case here because every time I drive now, my pedals are binding on me constantly. Almost feels like something is getting caught or is in the way and I was driving off a highway ramp and I could feel it in the pedals that it was binding on me and as soon as I drive over the smallest bit of water that was on the ground, I literally spun out of control and almost did a 360 and crashed. Thankfully, no one was around me, but this is very unsafe. Same thing happened in my 05 Chrysler and when I inspected it, you can see how extremely loose my intermediate shaft is. This is very dangerous.

- Wilmington, DE, USA

I was in the city of old san juan, in motion driving down a two lane street. I was in a straight way I had been pressing the brake down to 55 miles approaching a a slight curve ( not even hard, the curve only deviated few feet to a right and then a couple feet to left, in pr traveling to the in the historical area there is a cement like structure no more than 10 inches serving as a barrier between the two car lanes and the bicycle path). At that moment I lost control of the vehicle, brakes felt weird completely pressing them down, in motion. When I slightly pump the brake again going toward a full press the brake and wheels didn't respond. I tried getting control and as I left the last corner and steer I lost control hitting the barrier. My front tire went off!! rolled down hill. After that my car got scratch at the bottom driving on my brake pad. I bought the car the same day!!!!! I can't stress enough the situation. I used to drive older models and I've never had this encounter. The street that it happen was asphalt. The dealer and bank I got my loan, denied my civil code rights, had to go through the insurance. I didn't sign the document stating I gave the rights to the car. The dealer independent Dodge dealer took back the car and never compensated me nor dealt with me again. They never gave me an alternate vehicle for my trouble while I fixed the problem. They never called back! I tried getting a good lawyer but after they tested what happen in the black box they got to the conclusion I was 40 mph, 5 seconds, prior to the moment the incident took place, so I wasn't going that fast pushing my brakes losing control from the left lane towards the concrete I couldn't get a lawyer in puerto rico. I felt they stole my hard earned money, $5,000 I paid upfront, plus the loan and plus the insurance money and the lawyer I had to pay for the aggravation.

- Washington, DC, USA

Pulling out of a parking lot at low speed the steering wheel vibrated for a second and the power steering light lit up on the dash. A message said "power steering assist needs service". at the same time my power steering went completely out. Took it to the dealership and was told the power steering module went out. The car is a 2018 Challenger rt with 20,000 miles.

- Del Rio, TX, USA

The contact owns a 2018 Dodge Challenger. While driving approximately 10 mph, the steering wheel and accelerator pedal vibrated without warning. The vehicle was taken to crown Chrysler Dodge Jeep Ram Fiat (844-921-6030, located at 2120 chapman rd, chattanooga, tn 37421) where the technician performed a wheel balancing. The failure recurred and the vehicle was taken back to the same dealer. The technician rotated the tires, but the failure recurred. The vehicle was taken back to the same dealer and all four tires were replaced. The contact stated that the steering wheel vibration seized; however, the accelerator pedal continued to vibrate. Additionally, the front driver's door did not unlock. The vehicle was taken back to the same dealer where the lock component was replaced, but the vibration of the accelerator pedal recurred. The vehicle was taken back to the same dealer where the engine, exhaust system, and transmission were dismantled and re-positioned. The failure continued. The contact called the manufacturer and requested a buy back. The manufacturer stated that the dealer assured them that the failure was remedied. The contact stated that the failure recurred and smoke emitted from the front end of the vehicle. The vehicle was taken back to the same dealer where the technician replaced the O-ring and the oil filter. The contact stated that the vehicle was not completely repaired. The failure mileage was not provided.

- Chattanooga, TN, USA

I was driving at 35 mph on cruise control, I tried letting go off the acceleration as I did the car would not slow down and it started to wobble side to side it hit a curb and the front passenger wheel side came off and back side flattened and made a couple of dents into the right side

- Hubbard, OR, USA