This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The infotainment controlls/stereo malfunctions constantly- it has turned the stereo on/off disconnected navigation, turned on or off heat/air conditioning as well as tried to activate sos dial 911- causes a constant distraction to attempt to correct the issue-
The adhesive that binds the digitizer to the LCD display will melt and causes thr infotainment system to press buttons by itself at random whenever it is on. Mine has tried to contact emergency services (911) while I'm driving. It is incredibly distracting while I'm driving. A known issue with 8.4 inch Uconnect screens made in 2017 through 2021.
The Uconnect Infosystem 8.4 display with navigation system has become defective. Because of this defect the system takes control of the infosystem switching between screens and options and as it gets worse it could possibly get into the power modes and other engine controls by itself without the driver knowing along with taking control of heating, cooling, lights and other safety features on the car itself without the driver knowing. Besides being annoying this is a huge safety concern that they are well aware of as there is extensive back ordering of replacement systems. In the dealership I go to they have 24 replacement units on back order. At roughly $1,800 per unit the company won't take responsibility for this defect.
The touchscreen is forming air bubbles on the top corners. I've seen videos of touchscreens that have done this and people report it selects different options on its own while driving.
Per the car fax report provided at time of purchase. This car supposedly not been in any accidents. I noticed that the lights when on are not leveled. I took it to a local Dodge dealer to fix and to my surprise we were told that the lights were not leveled because the car had been in a wreck before. There is no physical damage from what we can see however the cost to repair or level required extra work in order to complete and cost was very high. I feel that Toyota of Aneheim sold us a car knowing it had been in a wreck. When I called to see if they would repair they said no because I cannot prove that the problem existed before we purchased the r car. We have not been on any car accident and feel like Toyota does not care about making things right. Please help https://www.toyotaofanaheim.com
- Sun Valley, CA, USA
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My headlights keep going dim I-??ve only owned this car a year in January. I-??ve changed them 5 times also the electronic stability control supposivly was fixed and they changed me an arm and a leg it keeps glitching I hate going to the dealership because I feel as tho because I-??m a female they want to just charge me all this money cuz I-??m vulnerable and also I believe my vehicle was hacked and I can-??t find any help with any of this bad enough I have diabetes and can-??t see at night the head lights are almost non existent and can-??t drive car at night this isn-??t fair but it could be a security issue due to canbus hacking
The vehicle was parked in driveway sat for 10minutes then the headlights started flashing on and off when we got near the car they stopped we move the away lights would go again. So we opened doors to find the front passenger floorboard and edge of front passenger seat begin to burn. At this point we have not been told a cause of the fire. I surance and chrysler corporate are looking into
On April 6, 2022 at approximately 2300 I was driving 65 mph on an old two lane highway when all lighting on the instrument cluster, steering wheel, touchscreen, kick panels, and both headlights went out causing me to drive off the road momentarily as I was in a curve. For several moments all of these components would light up and off erratically. During this event, my windows also began rolling up and down on their own. I immediately turned on my hazard lights and began to slow down to look for a place to pull over. This was a long and empty stretch of old highway and there was no shoulder to pull onto. At this point my hazard lights became faulty as well and would not flash at times. The safety of myself and others were at risk because during this event that lasted approximately five minutes, all aforementioned components would fault for moments at a time and there were times that I could not see the roadway or obstacles in front of me, I could not see my speed, I could not reliably use my hazard lights to warn other drivers. Other drivers would have had a near impossible time seeing me, such as the semi truck driver who almost hit me then flashed his brights and laid on his air horn when my lights had cut off. There were no warning lamps, messages or other symptoms of the problem prior to the failure and none after either.
Incident matches: NHTSA 19V-203 for 2019 models, however this happened on a 2018. While vehicle was in motion, gauge cluster went completely black, windows cracked open as if doors had been opened. Was still able to operate the accelerator & brake; however, could not use indicators. Screens stayed black for 10 seconds, then returned to normal. Happened 3 times in one day
* Component: UConnect 4C 8.4" Screen is delaminating. Reaching out to others in the region, this is a common occurrence, possibly brought on by excessive heat/humidity. * Safety: Not directly related to safety. * Problem has been confirmed by dealer as being a part that would need to be replaced to fix. * Problem has not been inspected by any party other than manufacturer's dealer. * There was no warning/indication of the issue, it just started occurring. Issue started in July 2021, leading to an issue potentially caused by excessive heat.
Uconnect screen is delaminating. It-??s causing safety hazards due to driver distraction because of the radio volume randomly going full blast ( scaring me half to death), heat turns itself up all the way full blast ( that-??s very dangerous especially when you have little kids in the car), it will switch to the back up cam while driving ( scaring the crap out me me at times) randomly placing calls when Bluetooth is active, the list can go on. It will literally look like someone is touching the screen pressing on stuff, although no one is touching it. It-??s almost caused me to get in several accidents from being distracted which this. I contacted Uconnect when this first started to happen and the said I was out of my 36,000 mile warranty ( I had 38,000 miles) and the couldn-??t help me. It-??s only getting worse
The uConnect 8.4 Display in my car has begun to delaminate. There is a large air pocket under the top portion of my display. This morning while waiting for the car to warm up so the heat would function on the climate control system, I used the display to set the defrost to on. After removing the initial frost from my windshield and I was able to see clearly, I left the house and headed to work. While on my way to work I begun to hear confirmation beeps from my display, as if I was touching the onscreen controls. The touchscreen display began to change settings on its own. Changing my climate controls from High heat to low Cold resulting in my windshield immediately frosting up and reducing my visibility to nothing, during morning traffic. I nearly impacted another vehicle that was turning while distracted by the display and the lack of visibility it caused. I rolled down the windows and found a safe place to pull over to wipe the frost from my windshield. The entire time the display was switching thru pages and begun to call contacts from my phone change songs, and even the performance level settings. I had taken the vehicle to the dealership far prior to my warranty expiring when I initially noticed the bubble at the top of my screen, only to be told that since it was a cosmetic defect and the operation was normal that the warranty would not cover the replacement. and a replacement was $2,200. Now my vehicle warranty is expired and it has changed from a cosmetic defect to a defect that has affected the safe operation and nearly caused me to rear end another vehicle at 55 MPH. From the research I have gathered during my lunch break the display in these units operates too hot and the glue bonding the touch panel to the display itself has melted and caused the separation. It seems to be a common issue that affects any vehicle with a 8.4 uConnect display, judging by complaints on the forums. This is not only a distraction but a Major safety hazard.
The touchscreen failed and started to delaminates. It has phantom touches and presses buttons randomly. It's very distracting while driving as it turns different controls on and off such as the climate (AC on and off, high heat then low cold), heated seats on and off, steering wheel heat on and off, also randomly calls when Bluetooth is connected. when the screen starts doing phantom touches it is very distracting to the driver. Also, as the glue melts, it leaks onto the wiring of all the components under the screen including the AC, all the parking sensor and traction control off controls. Car is out of warranty
In motion 40mph on surface streets the car made a big bang then following super load chattering and vibration feel from the transmission due to the clutch completely breaking apart not allowing to the car to go into any gear only 25000miles on the car.
Manual transmission gear shifter gets stuck in gear and will not shift out of gear while making gear shift change started happening at 19000 miles then at 25000 miles the clutch shattered into a 100 pieces makeing a loud bang and none stop chattering while driving in 3rd gear at 40mph on city street causing complete clutch failure an unable to shift into any gear after the clutch failure only leaving neutral available. Causing me to have to quickly coast and pull over 3 lanes and park before getting stuck in a moving lane. Dealer won't cover the faulty shattered clutch under its 36000 3 year bumper to bumper warranty. Saying it's normal wear and tear if it was normal wear and tear the clutch would be worn and intact and slipping not shattered in pieces due to the sever failure of the clutch the flywheel and release throw out bearings were also severely damaged and needed replacing as well
This pertains to the vehicles radio were this is common in the 8.4 touch screen were it develops bubbles in the screen and the radio will inadvertently select random touch screen selections causeing unpredictable behavior. This is a driver distraction and safety hazard.
The contact owns a 2018 Dodge Challenger. The contact stated that the gear shifter was placed in the park position however, the vehicle started to rollaway after the brake pedal was released. The contact activated the parking brake to stop the vehicle from rolling. Additionally, while driving at various speeds, the transmission experienced hard shifts between gears. Starr motors, Inc. (2584 pruden blvd, suffolk, va 23434, (757)539-0214) was contacted and informed of the failure. The contact was informed that the vehicle was not subjected to a recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 99,559.
We towed our vehicle off at oursman Dodge in md last Thursday as appears there was a loud clanking sound and unsafe to drive. The service department stated that the sway bar had broken, but there was no visible signs of a collision. We purchased the vehicle roughly 5 months ago and to our knowledge, we never had a collision in the vehicle. The part is under warranty and should be able to be repaired. The dealership refused to pay it under the warranty as they couldn't determine how the part broke. The vehicle has less than 18,000 miles and again, purchased over the past 5 months. They said to call the warranty company to see if they would send a 3rd party vendor. I called them and the person in the customer service department stated that they did speak to the dealership and stated maybe the prior owner was in a collision but there was no visible damage and they really couldn't tell how the sway bar broke. He said he would send an inspector out and sometimes its unfortunate that people who had the car prior don't report things. He said he would get out there within a day and let us know how Dodge would like to proceed. He gave us a case number. We called in today to find out what the status is of the inspector as the vehicle is still at the dealership. Someone stated there were no notes of an inspector and stated the dealership denied the warrant? not sure what is going on, this is very frustrating, we are waiting on the first customer service rep to call us back to find out if an inspection was indeed set up as that was what was supposed to happen. Again, this is ridiculous. There is no damage to show a collision, we don't know how it broke and the part is covered under warranty. We work hard to pay our bills and pay our car payments. Take care of the part. If you can't tell me how it broke, then you should be able to take care of it under the warranty.
Bought my car on May 7, 2018 brand new. It has 3206 miles, I really dont use it because it is used for pleasure/show but when I do the battery is discharged. I have had to call a total of 4 times-June, July, September, , October 2018 the battery discharged without any valid reason. In 2019 April, may the battery died again. The dealer took two weeks and finally changed the battery and reset the ibs. Hopefully this works but I needed to report it to someone. The dealer said that one reason why the battery discharges is because I dont drive it often.
A D V E R T I S E M E N T S
- Myrtle Beach , SC, USA