UAS, UCQ, UDQ, UJQ and UAQ Radio Enhancements
This bulletin involves inspecting and if required, updating the radio software.
Customers may experience one or more of the following:Vehicle Finder feature on Sirius® Guardian inoperable. Radio freezes and resets after start-up. Navigation will not load when selected on the radio screen.
Heated seats will not turn on from controls screen (Sales Code UAQ). Arabic translation issues (Sales Code UAQ). Rear view camera does not display on the screen (unless the screen is bluewhich indicates a poor camera connection). Applicationsnot launching from the app screen. USB port will not play music from a USB flash drive. Inaccurate location of the vehicle on the navigation map. Paired phones will not connect via Bluetooth®. Radio screen will not dim with the thumb wheel when adjusting the clusterbrightness.
Map screen does not return after rear view camera clears. Performance Control&Performance Page app not performing as expected. Bluetooth® phone call audio too low (requires volume levels above 30 to be audible).
Song information on radio screen doesn?t match the song playing. Navigation GPS says not available.
Surround sound state not shown correctly. Responding
to the Favorites notification does not go to that song. Compass not showing up.
No sound or navigation when the radio is in customer mode.
No SXM (Sirius XM) audio for channels 301 and above.
When making an SOS call the display shows the vehicle phone has no serviceduring a good signal strength (U.S. Market Only).Head unit displays ?Connected Services Not Active? aftersuccessful enrollment (U.S. Market Only).In Vehicle Help (IVH) issue on app (U.S. Market Only).Assist calls not getting connected (U.S. Market Only).Customers may also experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that the following Diagnostic Trouble Code (DTC) has been set:B1560-13 - Cellular Antenna-1 Circuit Open (Canadian M
