This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a tsb for all 392 and hellcats regarding the Radio Frequency Hub Module (RFHM) Update. This prevents thief-??s from stealing your car and making a new key fob with their own programming tool. I was told today that my vehicle does not qualify because it-??s a manual transmission. My car was stolen December 11 and if I had that update for the key fob it would have prevented them from stealing my car. I was able to recover the car and wanted to do have the Radio Frequency Hub Module (RFHM) Update. My car because it-??s a manual now is a huge risk where the automatics have some what of a chance from them not taking the car. I feel that-??s it-??s completely unfair and doesn-??t make sense why I wouldn-??t not be able to have it done especially since this tsb came out a year ago.
The rear camera wiring harness becomes loose from opening and closing the trunk. Over time the camera intermittently stops working. I had this repaired once by the dealer under warranty but it keeps happening. Now the warranty is expired so the dealer will not repair unless I pay for it. But the original repair did not solve the problem so I am not willing to pay them. When the camera goes out you have to open the trunk and giggle the wires to get it to work again. This has been an ongoing issues since the car was new. I noticed the recent Tesla recall for this same problem and decided to report it.
Sunroof exploded outward while driving on a straight city street at about 45 mph. Sounded like an explosion. Was not hit by anything and glass shows explosion outward.
Back up camera intermittently does not work. Black or green screen. While in reverse with a foot on the brake. After returning to park and trying again it still doesn't work. And other times it works perfectly fine.
- Burlington, NC, USA
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Door weatherseal strip, bought car late 2016, since 2017 I get a loud sharp swisle noise at 70mph in open area with side winds, noise it so loud & sharp & fast that I have almost wrecked because it comes on so fast & then goes away, dealership has finally determined it's the weatherstripping that is obvious a manufacturer defect but because it's out of warranty & my extended won't cover it & the dealership wants to charge $300. I figure many other people have this issue also.
U connect safety concerns. Drive shift prompted for service, back up cam showing while in drive in nave screen, no control over blowers, with manual buttons or nav screen, no control of radio volume, black screen, and assist light and 911 light not functional.
Uconnect 911 vehicle phone chip not working, white screen on radio module, and unable to control radio settings, not able to control blower for heat, ac, or defrost, multiple trips to dealer and call to customer care has not resolved issue as of yet. Head unit is on back order. Phone can not be connected to hands free system safely. 10. dealership is not being cooperative.
I bought this car and after I signed the papers they let me inspect it. I saw some rust on the joints and screws that held the tires. They said it was surface rust. I took it home and examined it closed. I found that the rust is very extensive. It included the metal that held the tire to the car and it goes deep. The rust flaked off in my hand. I took the vehicle back the next morning. They told me I could exchange it for a similar vehicle but that all of them had the same rust. I took pictures of some of the rust. I told them to keep the car and I stopped payment on the check. I then went to the dealer in Ontario and I found the same extensive rusting on all of their Challengers. I believe the defect lies with Dodge and Chrysler. Why are they allowed to sell new vehicles with extensive rusting to the public? I did some research and found that they have been having rust problems since at least 2007. I also found that many owners do not find the rust as soon as I did and they suffer because Dodge has denied responsibility. I think there should be an investigation and a recall to fix these problems. I feel bad for everyone who bought these cars without knowing about this defect. I took some pictures.
A D V E R T I S E M E N T S
- Amityville, NY, USA