This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Caxmax sold me a car that my mechanic described as flood damaged up to the body line just below the window. Rust from the engine to the exhaust tips. Rocks and sand in all body cavities on the underside of the vehicle. I conveyed this information to my salesman who facilitated a refund. I included photos. A week later it was back on the carmax South sacramento website (where I bought it) with updated mileage information and no mention of the flood damage. As it is in 'unavailable' status it is likely being resold to another unsuspecting consumer.
The contact owns a 2016 Dodge Challenger. The contact stated that the air bag warning indicator illuminated. Also, whenever the brake pedal was depressed, the brakes made a squeaking noise as if they were prematurely wearing. The contact stated that the brakes failed to stop the vehicle in a timely manner. The vehicle also made a clunking noise as if metal were touching whenever the gears were shifted from park to drive and vice versa, as well as whenever the contact drove downhill. The contact took the vehicle to poway Chrysler Jeep Dodge Ram (13811 poway road, poway, ca 92064; 858-218-2213) where it was diagnosed that the brake pads needed to be replaced. The manufacturer was made aware of the failure and opened case numbers: 30285247 and 31041577. The manufacturer also sent an investigator to view the brakes. The investigator stated that the brakes were not in need of repair. The contact returned the vehicle to the poway Dodge regarding the transmission, but they were unable to duplicate the failure. The manufacturer was made aware of the transmission failure and opened case numbers: 32657810 and 32920890. The failure was not repaired. The contact took the vehicle to the same poway Dodge dealer regarding the air bag warning sensor, but they did not diagnose the failure. The brake pads and rotors were replaced twice, but the failure recurred. The vehicle was not repaired for the transmission and the air bag warning indicator failures. The approximate failure mileage was 10,000.
Lost power steering, lost stability control and ABS brakes driving on interstate 695. Systems cycled on and off eventually remained off. Car difficult to drive.
The contact owns a 2016 Dodge Challenger. The contact stated that while driving at 35 mph, the front driver side brakes failed to engage. In addition, there was a loud abnormal noise coming from the brakes when the brake pedal was depressed. The vehicle was taken to an unknown location where unknown parts were replaced but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 6,730. The VIN was not available.
The contact rented a 2016 Dodge Challenger. The contact indicated that there was an abnormal condition in which the brakes engaged when necessary. In other instances, the brake pedal was slow to respond randomly. While driving 65 mph, the brake pedal was applied and did not fully engage. The contact applied force to the brake pedal in advance for an extended period of time before approaching traffic. Due to the failure, the contact crashed into the rear of another vehicle. The air bags did not deploy. A police report was filed. The contact sustained whiplash and a concussion due to the lack of air bag deployment and the force of hitting the steering wheel. The seat belt also did not secure the contact, which caused neck and back injuries that required medical treatment. The vehicle was destroyed and towed to a yard. The manufacturer was not notified. The failure mileage was not available.
A D V E R T I S E M E N T S
- Sacramento, CA, USA