This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver side seat belt will not extend. It is stuck without any slack. I am not able to put on the seat belt to drive. Big saftey hazard. Nothing happened that caused this to happen. The seat belt worked fine the previous day. The car was parked in front of my house as I tried to put on the seat belt but it wouldnt move. Its not safe to drive because an accident can happen at anytime and there is nothing preventing the driver from hitting their head into the steering wheel or flying through the windshield. My car is only 7 years old. I feel that the manufacturer should fix this issue at no cost to the owner of the vehicle.
After purchasing the 2011 Dodge Challenger in December 2015 the car seat belt senor has been repaired; now in January 2016 the airbag light indicator stays on after being in motion for 15 minutes. Has both the recalls been properly repaired?
On July 12, 2012 while detailing the inside of my car in order to reach some areas that I could not reach through the trunk I was pushed the front seats forward so the rear seats would drop down by design and was in an odd position to start with, and had the seat belts on the driver side rear pushed out of the way. While working on the detailing they slipped and managed to wrap me up around my chest and neck (it happened so fast I could not get out of the way). As I struggled to free myself they refused to relax and continued to tighten up no matter how much (what little slack I had to give) so that I could pull them back out. I reported this very same problem but not to the same level with my 2007 Dodge Ram front belts, and Dodge did not take action. In order to free myself I had to use a pocket knife that I had in my pocket that after some slight relaxing I was able to reach to cut the belts and free myself. Chrysler has refused to address this, and denied my warranty because I cut the seat belts to free myself. I fail to understand this logic as it was my only choice to get out of the vehicle. This is nothing new to Dodge and has been discussed on numerous Chrysler product related forums on the internet, all of which when they were contacted they refused to act on the matters. A seat belt should only lockup when a hard forward motion stop is made, not in a stationary setting as it did in my Challenger trapping me.
My 2011 Dodge Challenger was in a head on accident. The impact push the motor under the dash, cracked the transmission, crumbled the front of the car almost to the windshield. The Challenger has an air bag on the seat, well that air bag; nor the air bag on the windshield pillar or the steering wheel or passenger air bag deploy. Not only did the air bags fail, but the seat belt did not lock to restrain a person from avoiding injury. This is my second Challenger, my first Challenger had a bad paint job and this one could of cost me my life. I have the vehicle, awaiting for Dodge to inspection the defects. It has been 5 days and I have yet to hear from Dodge nor are my calls being returned.
- San Antonio, TX, USA
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- Vallejo, CA, USA