This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The brake pedal on this vehicle goes to the floor when braking on gravel roads. It returns functioning after pumping the pedal. The Dodge dealership in lake havasu city, AZ has had the vehicle twice for a week or two and last week told us that these vehicles should not be driven on dirt roads because the dust gets on the ABS sensor and can cause this problem. This car has been driven on this same road for several years and has just started doing this in the last year. The Dodge dealership has not been able to duplicate the problem, so they are saying there is nothing wrong. I paid them to change the master cylinder on the first visit to the dealership because I have experienced similar problems caused by the master cylinder in the past. Of course this was before ABS and cars becoming so complicated that I can no longer work on them. Changing the master cylinder did have an effect on the problem, but it did not cure it. I believe this is a potentially dangerous problem and I am concerned that Dodge has not taken this problem as seriously as they should. The first case number that Dodge gave me was 79023033. They were supposed to send a technician to the dealership to help, but I don't know if that happened. The second case number is 79309555. They said we could take it to other dealerships for a second opinion at our expense which of course will be extremely expensive. Thank you for any help you can give.
The electrical system on this vehicle shuts the vehicle down when the battery isn"T strong enough to support the computer. This happens while driving. Causing loss of steering and control of the vehicle. The traction control shuts off and because the engine shuts down the power steering is gone and the power brakes. This happened to me coming around a sharp corner of an off ramp. I lost all control of the vehicle and almost went off the road. I called the service dept. Of my dealership and they told me this is common when the battery charge isn't powerful enough to sustain the computer. But there are no warning signals or anything within the car to tell you the battery is low. I did a system check when I pulled over and the system said "ok". I feel this is a serious safety issue. Some one can seriously be hurt or killed.
The contact owns a 2011 Dodge Challenger. While driving approximately 5-10 mph, the contact noticed a burning odor and the ABS and oil warning lights illuminated. The vehicle stalled and was not able to restart. The vehicle was towed to the dealer, but was not diagnosed or repaired. The failure mileage was approximately 21,400.
My wife an I were on the interstate when the first incident happened, running 70mph, the instrument panel blinked and all instruments went down the car shut down, there wasn't any electrical to anything. I guess being a manual, it started back up automatically. The second incident was when we were on our way home we decided to take a different way home because this had happened, it therefore happened again same problem but we were running 57. We stopped at a sonic shut the car off, when we started it back up it sound like it was starting out of time, the same thing happened to us again the closer we got home. The car is parked and has not been moved.
- Oak Grove, LA, USA
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On May 30th I was heading home after a log days work when I noticed that the battery light had turned on, thinking it was just the battery needing to be recharged I kept driving. Minutes after the check engine(mil), brake (parking brake?), ABS, esp bas, traction control lights came on and guess what happens next!" I lose my ability to steer and brake my vehicle going 60 on the highway! luckily I lived 8min away from my place at the time and managed to get to my home with no power steering on braking ability! so I went to autozone and bought myself a battery because it was tested as a bad battery it was installed on my car & it turned on as normal, until I actually drove my car to school the following morning, set it on park & smoke started coming out of my alternator. Knowing how much a alternator for my car costs I saved enough money to buy a aftermarket alternator so I went to autozone to buy one and the gentlemen told me that it gives him the option to order one but when he does they don't have any because since the car is new the only I could get is the manufactured alternator which they sell for $545 and are on back order!? really Dodge really" it took me a month to set aside money for what I thought I could buy a alternator and come to find out you're the only ones that sell it, shame on you guys! I'm father a hard worker and a student at uti and you guys don't allow anyone to sell your alternators. Doesn't make any sense being that you're on back order. This could've ended way worse when I was on the highway. If you're reading this and have the same problem, please submit a complaint as they will eventually see a trend about this and hopefully recall these bad alternators that denso manufactures.
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- Bullhead City, AZ, USA