This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My car is now getting its third transmission when I have only owned car for two years. I don't know why my car is rejecting the transmission. Was wondering if there was some kind of recall on this car? this could have killed my three kids and me due to the fact we were on a main road driving and then my car just died without any warning.
The contact owns a 2007 Dodge Caravan. While the contact was walking towards the liftgate area of the vehicle, she was alerted that the vehicle was rolling away. The contact attempted to depress the brake pedal, but applied the accelerator pedal in error. The incident led to a crash that resulted in one fatality. The police filed a report and confirmed that the vehicle had been secured in park. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 147,000.
I am currently the owner of a 2007 Dodge Caravan. On March 8,2010, I noticed oil gushing from the bottom, right hand corner of my 2007 Dodge Caravan. I immediately drove it to the nearest garage to have it looked at. At this point I only had 30,941 miles on the vehicle the repair technician told me I had a blown cam seal. I contacted Chrysler to see if I was still under warranty. Chrysler informed me that my warranty was three years or 36,000 miles and that my warranty had expired on December 6, 2010. The garage replaced the camseal, the head gasket, the timing belt, and the oil pan seal. Less than a month later I had another oil leak in the same area. I drove it back to the same garage that I took it to last time. This time they looked for the underlying cause of my problem. They took out the oil pan and the oil pump and took a look at the crankshaft. The crankshaft was badly dug into and it appeared to be defective straight from the factory. Additionally, there was a defective thrust bearing on the crankshaft. This, they informed me, was causing the crankshaft to wobble or "walk" thereby busting the seal on the oil pump. The garage also informed me that the engine on my mini-van is also the same one that Dodge put into the neon and the neons were having the same problem. The particular engine in question is a 2.4L DOHC. The garage ordered an after market crankshaft kit and replaced my crankshaft. As a result of both visits to the garage, I have had to spend a total of $1,691.77 to have my vehicle fixed.
- Brunswick, ME, USA
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- Chicopee, MA, USA