This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 4 cyl 2006 Dodge Caravan on April 28th, 2006. On May 22nd the power steering failed completely while my wife and family were out shopping. There was a substantial leak of red fluid that had spayed the entire inside of the engine compartment. (afterwards I realized how fortunate we were that there wasn't a fire) we had it towed to the dealership and were told that a hose wasn't properly "torqued" at the factory and had come off the power steering pump. I voiced my concern that all the hoses, belts and wiring had been subjected to a solvent and that it needed to be cleaned up. No effort was made to remove or clean up the solvent. I had to insist and another service was scheduled. I am still not satisfied as the engine now chatters and chirps for the first 20 minutes or so when first started. What else was "left not properly torqued" at the factory?
- Clearwater, FL, USA
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- Clearwater, FL, USA