This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After starting the vehicle it failed to move when the gas pedal was depressed. This occurred because the rear right wheel was frozen solid and wouldn't spin. The night before it rained followed by below freezing temperatures. Dealership was contacted, but no service person provided any assistance, therefore, consumer used a heat lamp on the frozen wheel brake drum, which defrosted the wheel. Consumer was able to proceed to his destination. Dealership denied that this occurred, although other Dodge Caravan owner complaint about the same issue.
- Flora, MS, USA
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- Flora, MS, USA