This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Dodge Caravan. While the vehicle was parked, the contact attempted to use the horn, but it did not work. Approximately four days after the horn failure, the air conditioning failed as well. The contact suffers from a health condition and has been forced to monitor her vitals twice a day due to the failure. Approximately two days later, the radio failed and the instrument panel lights illuminated. There were no warning indicators prior to the failures. The manufacturer has not been notified and the vehicle has not been repaired. The current mileage was 40,000 and failure mileage was 37,000.
2004 Dodge Caravan has small pieces of fiber glass coming out of the vents. This problem gets all over the dash. The insulation was coming from the A/C coil covering. The consumer makes a lot of long trips and is concerned about his breathing this for several hours. The consumer experienced the same problem with his 2000 Caravan. The factory replaced the A/C coil under warranty but this did not help the problem.
- Jane Lew, WV, USA
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- Oakland, TN, USA