This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Dodge Caravan. The contact heard a loud noise coming from underneath the hood. The noise becomes louder when the vehicle is cold. The dealer stated that the power steering pump was defective and replaced the lines on the power steering pump. However, the dealer failed to replace the power steering pump. The current mileage is 51,000 and failure mileage was 35,000.
When driving any speed steering wheel jerked and made a squeaking noise. Dealership informed the consumer that the problem perrtained to power steering pump failure. The problem was not resolved.
- Cream Ridge, NJ, USA
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- Martinsville, IN, USA