This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2003 Caravan and a 2004 Ram and have had ongoing issues with my brakes. I beleive that the factory must have used faulty rotors. Last August, to my amazement I had to have the rotors turned when the dealer put new pads on my Caravan (26,000 miles). I begrudgingly paid over 200 dollars for this. 9 months later the brakes and steering wheel are pulsing again and the dealer is telling me the rotors must be turned again even though the pads are fine. I expected that the dealer would take care of this since they were just serviced 9 months ago but they said I was 200 miles over the limit. I also had the same issue with my Ram and even though I had more than 50% of my pads left I had warped rotors and had to pay the dealer to have them turned. I spoke with the service manager at lithia Dodge in omaha, previously jims Dodge, and he had the audacity to tell me if I replace the rotors the new ones will be guaranteed for life not to warp! why would you guarantee the aftermarket rotors but not the rotors from the factory??!
Vehicle is having a difficult time stopping when the brakes are applied at various speeds. Manufacturer was notified by consumer. The vehicle needed two front rotors.
Brake rotors and brake pads had to be replaced at 20,000 miles. The garage that did the work stated that 1st brakes should last approximately 40,000 miles. Dodge/Chrysler would not investigate the problem told me that they only covered brakes for 12,000 miles. I've never replaced brakes at 12,000 miles....
While applying the brakes pedal went to the floor. This caused the consumer to lose braking power. But the driver was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that front brake pads and rotors needed to be replaced.
A D V E R T I S E M E N T S
- Omaha, NE, USA