This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Had rack in pinion and front end work done December 28, 2005 and took back the car on January 2006 twice for front end not being aligned. Took the car back to deal to have them look at ignition and alarm because car won't start and alarm light was flashing. Steve- fixed the alarm but also notice that the steering wheel won't lock and the ignition was having issues starting car. He suggested scheduling an appointment to get them fixed, got the car back today and the steering wheel still isn't locking. Back in Dec-Jan service dates, densie-service advisor stated that they replaced my steering column with a rebuilt because the had issues fixing my original one. Now the ignition issues has happened and the dealer and service manager stated that the rebuilt steering column was never replaced or in the computer history. Denise is no longer working at the dealership and I had to pay for the replacement parts for the ignition problems.
The rack and pinion steering has failed, only to one side so far--to the left, making it very difficult to steer and/or turn to the left. At 51,000 miles, I believe this is very premature for a failure and can become a very serious safety hazard. Chrysler will not cover it under warranty. Therefore, if other owners have filed complaints and/or requested repairs to this issue, I believe a recall is justified to prevent accidents and prevent very serious injury.
Power steering does not operate, making it difficult to maneuver the vehicle. Consumer took vehicle to dealer for a checkup, and results showed that the rack and pinion needed to be replaced. This was the second time that vehicle had to be repaired for the steering.
I noticed grease on the garage floor near the left front tire. Took to dealer for assessment and learned that I need new rack and pinion steering -- with only 17,000 miles on the 2002 Dodge Caravan! I have been told not to drive the vehicle much in the next two days, and they will replace the R&P steering at that time.what if I hadn't paid close attention to the grease near my tire"??"
A D V E R T I S E M E N T S
- Wakefield, MA, USA