Had rack in pinion and front end work done December 28, 2005 and took back the car on January 2006 twice for front end not being aligned. Took the car back to deal to have them look at ignition and alarm because car won't start and alarm light was flashing. Steve- fixed the alarm but also notice that the steering wheel won't lock and the ignition was having issues starting car. He suggested scheduling an appointment to get them fixed, got the car back today and the steering wheel still isn't locking. Back in Dec-Jan service dates, densie-service advisor stated that they replaced my steering column with a rebuilt because the had issues fixing my original one. Now the ignition issues has happened and the dealer and service manager stated that the rebuilt steering column was never replaced or in the computer history. Denise is no longer working at the dealership and I had to pay for the replacement parts for the ignition problems.

- Wakefield, MA, USA

Contact stated: Contact received a recall on the steering column. She had the steering column replaced twice, but was still is messing up. While turning the wheel in either direction it made a noise. Contact has the last recall letter and she could get the service invoices from dealer if we needed them.

- Baltimore, MD, USA

2002 Dodge Caravan sport. 1) vehicle equipped with tilt-wheel. Driver attempted to ajust wheel. (2) tilt-wheel would not lock into place, leaving steering wheel "flopping" up and down. Extremely difficult and unsafe to drive vehicle in this condition. Almost caused loss of control/accident.

- Green Bay, WI, USA

After 8 repair attempts there continued to be a ticking noise in the steering column upon tight turns, such as parking lot maneuvers. This is most noticeable on high temperature days. There is a less noticeable tick in the steering column at 25-30 mph slight correction steering.

- Williamsburg, VA, USA