This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 2002 Dodge Caravan in December 2006. The airbag light was illuminated. I twice had to bring it in to get it fixed and was told that the seat belt tensioner was defective, and then that the tensioner was loose. The light came back on several months later and was told there was a short in the wiring harness which had to be replaced. Is this a manufacturing defect?
While driving the consumer would smelled burnt wires. Also, the interior lights would flicker intermittently. The dealership was notified, but did not resolve the problem. There was also a buzzing noise while driving.
Consumer purchased a 2002 Dodge Caravan in 2001, and drove it on a trip. While on the trip back driver side rear speaker caught on fire. Put fire out with bottled water. Consumer and husband took vehicle to the Dodge dealer in mobile Alabama, and had it repaired. Dealer told consumer that the cause of the fire was defective wiring. Dealer in mobile, Alabama had vehicle, and will not release it until consumer signed a statement clearing the dealer from any liability.
- San Antonio, TX, USA
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- Silver Spring, MD, USA