This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Brakes on 2002 Dodge Caravan lock when parking brake is used overnight. When releasing parking brake in morning, unable to move vehicle forward or backward. In attempting to do so to get moving, after numerous attempts, customer will hear a loud pop noise and brakes free up. This is a continuing problem, not just one time. Took to the dealer and was told that the brakes were dirty. Was charged $168 when we did not proceed with "repairs" to be told that a headlight was out and that the brakes were dirty. We knew the headlight was out! and the brakes were not dirty. Have not returned to this dealer since (kendall in cottage grove, Oregon).
- Eugene, OR, USA
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- Derby, VT, USA