This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated the vehicle emitted a foghorn-like sound from the air conditioning system. This only occurred while the air conditioning system was running on low fan speed. The vehicle was taken to a service dealer, however the dealer was unable to determine the problem.
The contact had recall repair work done on air conditioner drain hose. After the dealer finished the work, the dealer charged the contact $91 for the service. He has been in contact with the dealer several times in the past week, and they stated they would be calling him back, but they never did. Also, the dealership told him that the service manager was not their to speak with, and that when the manager was available he will call him back.
2002 Chrysler Dodge minivans are prone to leaking water into the passenger side foot well area when the air conditioner is operating. This problem has happened for the past three years, and has been fixed three times by the dealership. The consumer had to pay after the warranty ran out. The air conditioner compressor failed prematurely. The consumer has had the compressor replaced, the warranty paid for that. The compressor failed in June of 2005. The vehicle has 69,000 miles. The leaking depended on how much the air conditioner was used.
The consumer heard a shuttering noise coming from the front right tire when turning the steering wheel to the right. The rack and pinion was replaced but the problem still existed. The consumer was told the power steering was the problem and had already been replaced. Also when the A/C was turned on, it made a loud noise.
The A/C unit leaked down the firewall on the inside passenger side of my Caravan and ruined the carpet. It was repaired in Feb. 2003 under warranty. In March 2004 we noticed mold on the floor. The same thing had happened again. Chrystler knows that they have a problem with this because they put out a tbs 24-008-02 to fix it. Problem is it doesn't always work (according to service reps.) we are sueing them to fix it again.
A D V E R T I S E M E N T S
- Redkey, IN, USA