This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I had purchased a 2002 Dodge Caravan SE and immediately after it was back in the shop for repairs. I heard a noise in the window and the Dodge place told me it was nothing not to worry about it. Also I have made several trips to the Dodge place for the brakes (replaced 6 times ), sliding door doesn't stay latched and always slides and hits my children while getting in or out of the vehicle, the drivers side seat belt comes undone for no reason (it wont stay latched), I had a flat and the tire jack broke while jacking up the van, I was stopped at a red light and all of a sudden my van just proceeded to go and I no control other than running in a ditch to stop, the van always drifts to the right when driving and dealer said it not faulty that's how its made to do, I had 7 sets of tires and the dealership said they couldn't find anything wrong with this vehicle, I had an alignment done 4 times because of the drifting and tires wearing out so often, I have had the ball bearings replaced 2 times, I had the ac recharged with freon 2 times it just wouldn't keep cool, the back defroster sometimes doesn't defrost making it impossible to see while driving, bad smell coming from van it smells like a skunk and it makes it hard to breathe.
A D V E R T I S E M E N T S
- Marshall, TX, USA