This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger window will not work properly - sometimes goes down slowly and has to be pulled back up, sometimes won't go up at all. No parts available from manufacturer - back order of at least 2 weeks for a new window motor and relay, due to the high volume of failures!!!
Our Dodge Caravan sport has been well maintained and we've had it for 3 years and has only 35,000 miles on it. This started happening after the 30,000 mile mark. We have 2 small children and we have been very lucky that nothing has happened. We liked the Caravan because we did not hear bad things about it. But now we experienced these things and we are not alone makes me re-think of not getting a Caravan again or recommending it to people. We've run into the following problems: First item is the power door lock on the sliding door. While on the freeway, the lock would unlock and lock. Second item is the power windows on the front passenger side. I've read others who complained about it. The power window does not go up after it has gone down. An effort to giggle it up is the trick. Now it just doesn't roll up or down. Third item is the power steering. We have a family friend who also had this problem. The power steering is making clicking noise and while parking it has a loud agonizing hum. Fourth item the turn signals does not turn off automatically once the turn has been made. Taking it to the dealership, see if they have some answers.
The power windows on the front driver and passenger doors intermittently will not go up after being powered down. You have to wiggle the window glass in order to get the window to go back up. This is "dangerous" if you get caught in a sudden thunderstorm on the highway with your windows down. It took me a while to figure out that you have to wiggle the glass in order for the window to go up. It's like the window gets off track.
The consumer stated, while driving, the driver was unable to turn left the steering wheel-which had locked up, almost causing an accident. Dealer contacted. Mr the consumer states that the steering pump was replaced by the dealer, but the problem is not solved. Still unable to turn left-not until the vehicle is warm. The consumer is dissatisfied with the vehicle and adds that the window motors were replaced(unsure if problem), the brakes done 3 times, along with numerous steering problems. Scc
A D V E R T I S E M E N T S
- West Roxbury, MA, USA