This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2001 Dodge Caravan sport with 39,501 miles. The wield that holds the right front strut to the steering assembly rusted and broke leaving the strut danging and useless. The dealer, mechanicsville Dodge, wants $800 to replace both struts and repair the wield. We did nothing in our driving habits to cause this malfunction. The struts themselves are in good operating order. I feel its an obvious manufacturing defect that Dodge should fix at no charge.
- Mechancisville, VA, USA
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- Mechancisville, VA, USA