This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Dodge Caravan sport. While attempting to make a left turn, the steering wheel suddenly locked and causing the steering wheel to make a popping noise. The steering wheel became difficult to turn. The contact had to use excessive force to move the steering wheel. Suddenly, the steering wheel did a hard release and returned to normal. The hard release caused the contact to receive injuries to the hand, wrist, and arm. Medical attention was needed. The failure recurred. The contact did not take the vehicle to the dealer. The manufacturer was made aware of the failure and informed the contact that the there was no recall for the failure. The approximate failure mileage was 102,000.
Steering wheel becomes so tight and cant even move when ever the outside temperatures fall below 50degrees. It takes at least 15 min to become normal. Fuel levels are normal in my van.
Aug. 20, 2007 - steering has been locking up daily, for the past year on my 2001 Dodge Caravan. It is obviously a serious and constant problem with these vehicles. I have had the issue looked at by various mechanics and none can identify the problem for sure. They all say that it is happening too often - it's very dangerous but they can only 'try changing the rack or power steering pump or flushing the fluid....' no guarantee that it will fix the problem. Chrysler has been very negligent with this issue. I encourage everyone to vote with their feet and go elsewhere when purchasing your next vehicle - not Chrysler.
While driving at any speed, the vehicle vibrated uncontrollably. The driver lost control of the vehicle, but regained control. The mechanic informed the driver that the steering gear needed to be replaced. Steering wheel would lock and not turn while driving. Consumer had the steering gear replaced at her own expense.
- Bellevue, WA, USA
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2001 Dodge Grand Caravan unable to turn steering wheel especially when cold. Unable to turn safetly. More difficulty to turn steering wheel right. Power steering pack malfunctioned. Dodge dealers in N.ga. Knoxville tn. And chattanooga tn. State that part is on national back order. 1-2 weeks before able to obtain part since appears to be a frequent defect.
The consumer stated, while driving, the driver was unable to turn left the steering wheel-which had locked up, almost causing an accident. Dealer contacted. Mr the consumer states that the steering pump was replaced by the dealer, but the problem is not solved. Still unable to turn left-not until the vehicle is warm. The consumer is dissatisfied with the vehicle and adds that the window motors were replaced(unsure if problem), the brakes done 3 times, along with numerous steering problems. Scc
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- Washington, PA, USA