This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Dodge Caravan. The contact stated that while driving various speeds, the headlights began to flash, the horn would sound and the hazard lights would also flash on and off. The failure also occurred when the vehicle was parked with the engine turned off. The contact had to disconnect the battery to prevent the failure from recurring. The contact spoke with an authorized dealer who stated that they were aware of the failure but there were no recalls. The dealer also stated that the hot body controller and front body modulator had to be repaired at the owners expense. The failure mileage was approximately 125,000. The current mileage was 134,893. Updated 07/22/10 updated 07/27/10
The contact owns a 2001 Dodge Caravan sport. The contact was driving approximately between 35-40 mph on normal road conditions with the headlights in activation. Suddenly, the headlights became inoperable without warning. The driver experienced limited visibility and continued in operation with the emergency flasher engaged. The failure occurred intermittent. The manufacturer was notified of the malfunction. The vehicle has not been repaired at this time. The failure mileage was 54,000.
The headlights on our 2001 Dodge Grand Caravan alternate working so only one is on at a time. Then all of a sudden they both will work for a day or so then it will go back to just one working. This makes it hard to see at night and we have gotten pulled over by the police and given a warning. I have tried replacing bulbs but it didn't fix the problem.
Daylight running lights are out on passenger side and headlights are out on the driver side. Problem is power distribution block. Dealer states not safety issue and not warranty due to 1 year after 3 year warranty expired.
The contact complained about headlight problems. The headlights flickered on and off. The road conditions did not appear to make a difference. The vehicle has been seen by the dealer. Who stated that the reflector in the driver's side headlight was loose, causing the headlights to work intermittently.
- Speedway, IN, USA
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The caller complained about electrical system problem. He states that headlights will turn off at night without warning. The windshield wipers will shut off as well. Sometimes the headlights and windshield wipers will come back on, and sometimes they won't come on at all. Also, the horn blows, and the dashboard lights will be on, and the automatic headlights will not shut off when the vehicle is turned off. Dealer said they do not know what the problem is. Another dealer replaced the body control module. Manufacturer said to continue to work with dealer.
2001 Dodge Caravan. The consumer states the headlights flicker on and off while driving on the road. Also, the lights will go on and off without the key in ignition switch. The vehicle was taken to the dealership and the front control module was replaced. This was approximately a year ago. This recurred within the last two months. They do not always come back on. The vehicle has been taken to three different dealerships, and they could not duplicate the problem. This happens whether the lights are on or off.
Headlights on my 2001 Dodge Caravan van will turn off while driving the vehicle. There is nothing that proceeds this action and it causes great concern due to limited and/or complete loss of light to safely drive the vehicle. The headlights will suddenly come back on with no action on my part. The time it takes for the headlights to come back on varies. This defect needs immediate attention!
The incident date that is on here isn't the first time this has happened, this has been going on for somtime now. I am having problems with my headlights going off while I am driving, always seems to be in lowbeam. It is at the dealer now and this is the 4rth time, they don't seem to have a clue how to fix it.
While driving the headlights flickered. Both headlights went off completely while the dealer technician was test driving. The dealer cannot remedy the problem.
For a variety of reasons I have had no occasion to drive the car at night in rain using full wipers until Aug. 28, 2002. At that time I discovered that the low beams provided no illumination in the rain and I had to use high beams. On Sept. 5, I discussed the rpoblem with dealer service personnel and was advised it was a common problem and I should go to western auto and get them to install "blue" bulbs. These would help. The same day I called Chrysler customer service and was informed that they would do nothing because the lights meet "specifications". maybe so, but they are inadequate and this should be investigated. In the meantime I am having "blue" bulbs installed so I can see where I cam going in the rain at night. Ipers until Aug. 28, 2002.the low beams provided essentially no lighting so that I had to use the high beams to see where I was going. I went to the dealer on Sept. 5 to complain and was advised to go to western auto and get "blue" bulbs which is what others with the same prpoblem have been doing. I called Chrysler customer service the same day and was informed that they would do nothing as the lights meet "specifications".
A D V E R T I S E M E N T S
- Fort Smith , AR, USA