This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Dodge Grand Caravan. When the contact went under the hood to check the oil, she noticed the front left strut tower had rusted. The contact drove the vehicle to a local mechanic who informed her that the problem was a serious safety hazard and there was a replacement kit to repair the failure. It was later found the strut was so badly rusted that the kit could not fix it. The vehicle had not been repaired and the contact had not called the manufacturer at the time of the complaint. The failure mileage was approximately 90,000. The current mileage was approximately 140,000. Updated 07/08/10 updated 07/19/10 updated 07/21/10. Updated 10/12/10
This references tsb number:2304402 and NHTSA number:10000317 (tsb date: October 14, 2002). Failing component: Structure: Body. Cosmetic corrosion or perforation at upper driver's side strut tower usually between the strut and upper load path beam inner panel (inner fender).
The contact owns a 2000 Dodge Caravan. The contact recently purchased the vehicle and took it to an independent mechanic for inspection. The technician observed that the front driver's side strut tower was rusted. The vehicle has not been repaired. The VIN was unknown. The failure and current mileages were 130,000.
On my 2000 Dodge Grand Caravan, the left front strut tower support rusted out and the strut pushed through the top of the support. This is a defect in design and should be recalled and fixed by Chrysler free of charge.
1. the drivers side strut cap on our 2000 Dodge Caravan has completely rusted through and the vehicle is not safe to drive as the strut assembly is ready to push through the hood. 2. this is a major design flaw in the 2000 Dodge Caravan and the result is a vehicle that is unsafe to drive after 7 years of use. This amount of rust is not ordinary for the location and gauge of the metal. 3. we have an estimate to repair for $2000.
The contact owns a 2000 Dodge Caravan. While checking the fluid in his vehicle, the contact discovered that the tower which houses the strut, was cracked. The vehicle was taken to a dealer who stated that a cap needs to be placed over the tower. The vehicle still has not been repaired because the contact believes that the manufacturer should pay for the repairs. The engine size was unknown. The current mileage is 99,225 and failure mileage was 99,000.
Right front strut tower was noticed to be showing significant rusting, asked dealer to investigate, their response was the vehicle was out of warranty. Body shop said they have seen on other vehicles and it is a recurring problem and a costly repair. Safety ramifications are serious if one were to experience a failure while driving. Chrysler customer service claims to have no knowledge of any similar problem. Obviously the problem did not just start but has been getting progressively worse over time. I would not consider this a "wear" problem but a manufacturing defect.
2000 Dodge Grand Caravan sport, 3.3 L engine driver side strut tower rusting at alarming rate, will have to be rebuilt or reinforced or strut and spring assembly will eventually not be supported resulting in front wheel not being supported. This vehicle is only 5 years old and has 75K miles.
Consumer had taken vehicle a couple times to dealer due to alignment defect which had worn out the tires every six thousand miles and replaced them. Tires made a lot of noise.
A D V E R T I S E M E N T S
- Belmont, MI, USA