This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Dodge Caravan. On two separate occasions, the steering failed after the vehicle was driven through a puddle of water. The vehicle was towed to a mechanic shop and it was discovered that the serpentine belt slipped off. The VIN, speed, and failure mileage were unknown.
: the contact stated that while driving 35 mph the main belt of the engine slipped off. The power steering, water pump and alternator failed to work. The service dealer determined that the issue was due to moisture on the belt. The belt was replaced however the manufacturer offered no reimbursement for the replacement.
The bolt that holds the idle pulley to the engine sheared off the engine in my 2000 3.3 liter Grand Caravan sport. The vehicle has less than 48000 miles on it and left me with no power steering. If my wife was driving there would have definitely been an accident because there is no way she could have steered the van due to the total lack of any power steering. Even more frightening is that we just came back from a trip to Florida, if that happened on I-95 traveling at 70 mph the consequences could have been catastrophic it happened in a parking lot at only 7 mph.
A D V E R T I S E M E N T S
- Peckville, PA, USA