The contact owns a 2000 Dodge Caravan. While driving approximately 35 mph, another vehicle collided with the contact's vehicle. The contact stated that the vehicle did not have air bags and the horn malfunctioned. The contact received injuries to the left shoulder, neck, back, and head that required medical attention. A police report was filed. The vehicle was towed to an auto mechanic facility with pending diagnostic results. The manufacturer was not notified. The VIN was unknown. The failure mileage was approximately 296,000.

- Mesa, AZ, USA

The contact owns a 2000 Dodge Caravan. The contact stated that the air bag warning indicator illuminated, the horn failed, and the radio failed. The failure recurred multiple times. The vehicle was taken to a dealer where it was diagnosed that the air bag clock spring needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA campaign number: 04V480000 (air bags); however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

- Seneca, SC, USA

The contact owns a 2000 Dodge Caravan. While proceeding to make a left turn at approximately 30 mph on normal road conditions, the turn signal indicator failed to activate. In addition, the air bag warning indicator illuminated on the instrument panel and remained lit until the engine was turned off. The right turn signal indicator operated intermittently and the horn did not work. The failures occurred without warning. The vehicle has not been repaired. The failure mileage was unavailable and the current mileage was 83,600.

- Baltimore, MD, USA

Another EA04013. Airbag, horn, and cruise went out at the same time. Bad clock spring.

- Durant, OK, USA

1) driving vehicle on vacation. 2) air bag light came on and horn failed to operate. 3) clockspring in vehicle needed to be replaced. (old clockspring is available).

- Putnam Valley, NY, USA

SRS light appeared on the dashboard until the vehicle was turned off. Also, cruise control and horn malfunctioned. Consumer drove the vehicle to the dealer for inspection, and mechanic determined that the clock spring needed to be replaced.

- Los Angeles, CA, USA

Without warning clockspring failed, causing horn not to work, and air bag light to illuminate. Cause has yet to be determined. Dealer notified.

- Granada Hills, CA, USA

When driving and without warning clockspring failed, causing horn to be inoperative. Dealer has been notified.

- Scranton, PA, USA