This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
200 Dodge Caravan I've had it for 9 years and the strut tower on the driver's side is rusted to the point of breaking. I found this out at my inspection, and needless to say I didn't pass inspection. A strut tower breaking would cause serious safety problem during vehicle operation, as it would be undrivable.
My 2000 Dodge Caravan has a safety issue because part of the unibody (bilateral strut towers) are rusting from the inside outward. The driver side is in such poor condition that it will not pass inspection due to a safety issue. The metal is so corroded you can poke a pen through the metal on the strut tower located on the driver side. According to dealership, mechanics, used part distributors: "this is a known problem with Caravan of this time frame ('96-2000). The daimler Chrysler corporation has even come out with a "patch kit" because of this issue although experienced mechanics recommend removal of struts and welding new ones in place. This is a costly fix due to being labor intensive. Regardless... after several contacts with daimler Chrysler consumer line, they are not willing to reimburse me for fixing this defect or for patching it. They do not feel it is a recall item and apparently are not concerned with the integrity of the frame as a safety issue. I will fix my vehicle at my own expense and will never buy a product from their line again since they are not willing to stand behind the safety/quality of their product. There has not been an incident or accident yet and I will not be driving this vehicle until it is repaired properly.
- Wbster, NY, USA
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- Dollard Des Ormeaux , 00, USA