This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Right side sliding door mechanism is inoperable. Someone sitting inside vehicle would have to open door from inside to unlock door. Took vehicle to dealer for repairs..
Passenger side sliding door has had four failures. 2 latches have been replaced, as well as other components. I have never received paperwork on the last incident. Nor has the dealer called to follow up on the last two attempts at repair. I have contacted Chrysler, but I dont feel that they care. The main problem is that the door would lock, and it could not be unlocked at all. We have electric locks, but they would not work. You also could not open the door manually. I have had this vehicle in 9 times since purchased. 4 for a transmission leak, once for painting, and now 4 times for this dangerous safety condition.
A D V E R T I S E M E N T S
- Columbia, SC, USA