This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My suspension bottoms out on me no matter where I am at. My front seats will not move back and forth at due to the handle mechanism breaking. My headlight assemblies do not put out the right beam of light the it needs to be able to see properly at night. I need your help in this matter please.
The contact owns a 1999 Dodge Caravan. The contact stated that the tower strut was rusted. The vehicle was taken to a mechanic for diagnostic testing, but was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 167,000.
Preparing to exit a parking lot, the gear shift was accidentally caught by my sleeve and pulled down to the "drive" position. The vehicle was not running, but it began to move forward. Being on somewhat of a slope, the vehicle pulled onto a busy street. I grabbed the wheel to turn the van away from traffic, but it hit and scraped against a high curb, flattening 2 tires, damaging the wheels/rims of those tires, bending a strut and other damage to the suspension (I got a repair estimate from Firestone, which totaled over $1,900). I didn't think it was possible for the gear shift to move without having my foot on the brake, but move it did and so did the van. Other than being frightened and shaken, we were fortunate that no physical injuries occurred. However, had I not had that split second reaction to turn the steering wheel, there would have been a very bad collision with at least two vehicles driving down the busy street. Wondering why the gear shift was able to move without the car running and without my foot on the brake, I did some research and found that Chrysler knows about this grievous omission and did not want to spend the extra $9 per van to install a brake shift interlock. I'm incredulous! I intend to write to Chrysler in hopes of being reimbursed for the damages sustained to my vehicle, but first wanted to report this incident to the appropriate Agency.
The contact owns a 1999 Dodge Caravan. The contact stated that the entire instrument cluster failed. The vehicle was taken to the dealer where the contact was advised that the wiring harness was rusted and would need replacing. In addition, the front strut tower assembly was also found to be completely rusted. The dealer advised the contact that the vehicle could not be aligned and was unsafe to drive. The vehicle was not repaired. The failure mileage was 115,000 and the current mileage was unknown.
The left hand strut tower on my 1999 Dodge Caravan has almost rusted through and I was told by mechanic that it is not safe to drive. Local Dodge dealer said this is not covered under any warranty or recall and that it's only a comestic problem. They want $2200 to repair which is more than value of vehicle. Everything I have read indicates this is absolutely a safety issue and would cause a crash if driving when the strut tower completely fails. Why is there not a recall for this well known and docemented safety problem?
- Bowling Green, OH, USA
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The contact owns a 1999 Dodge Caravan. The contact stated a private mechanic advised that the strut towers on the vehicle were corroded. The manufacturer was not contacted and the vehicle was not repaired. The failure mileage was 100,000 and the current mileage was 155,000. Updated 01/10/12
The contact owns a 1999 Dodge Caravan. While at the dealer for routine maintenance the technician stated there was a hole caused by corrosion on the front drivers side strut housing tower. The vehicle was not repaired. The approximate failure mileage was 111,000.
The contact owns a 1999 Dodge Caravan. The contact stated that the body of the vehicle was separating from the strut mounts. He feels that the strut mounts will detach soon and cause the vehicle to crash. The current and failure mileages were 155,000. Updated 06/08/09 updated 06/09/09.
While driving at 30mph vehicle shimmied. Cv joints went out, and when vehicle reacheed 60mph, vibration stop. Please provide any additional information.
Van vibrates and pulls to the right, vibration starts at 40 mph and gets worse as speed increases, dealership is not able to correct vibration problem.
A D V E R T I S E M E N T S
- Toccoa, GA, USA