This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After having problems with the seat belts in the rear seat of our minivan, being that they don't' unlatch at certain times as well as the fact that at times when trying to latch them, they won't latch until much difficulty, I did a search for information on them, and find that these seat belts are dangerous (gen 3) I called the dealer to ask about having them replaced and they said there wasn't anything they could do as they would just be the same (version) put back in. I want the seat belt replaced as I have 5 children and often have them in this vehicle, it is unfortunately not likely that we can afford to have the car replaced at this time, or we certainly would.
Consumer was upset because all four back seat belts did not work. There were passengers in the rear seats who could not buckle in safely. Consumer wanted to withdraw the complaint. Consumer was unaware as to how the system was suppose to work in the Caravan. The dealer was contacted who informed the consumer that the seat belts do not lock when puled manually.
A D V E R T I S E M E N T S
- Kaukauna, WI, USA