The contact owns a 1999 Dodge Caravan. The contact stated while driving at approximately 30 MPH, the serpentine belt failed. The vehicle was taken to the dealer where it was diagnosed that the serpentine belt needed to be replaced. The serpentine belt was replaced however, the failure recurred. The vehicle was then taken back to the dealer a third time where the serpentine belt was replaced again however, the failure recurred. The vehicle was not diagnosed. The dealer was not notified the third time. Additionally, The contact referenced NHTSA Campaign Number: 00V268000 (Fuel System, Gasoline). The contact stated that a friend had jumped his vehicle due to the battery had failed when gasoline started to spill onto the engine. The vehicle was not diagnosed. The dealer was not notified of the failure. The manufacturer was notified of the failure multiple times but the contact stated that the service rep disconnected and the call would be redirected. The failure mileage was approximately 202,335.

- Grass Valley, CA, USA

The contact owns a 1999 Dodge Caravan. The contact stated while driving 30 MPH, the vehicle failed to function as needed. There were no warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the timing belt needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 200,000.

- Grass Valley, CA, USA

The contact owns a 1999 Dodge Caravan. While driving at approximately 60 mph, the engine stalled and the check engine warning indicator illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the air bag and cruise control warning indicators were illuminated continuously. The manufacturer was not made aware of the failure. The failure mileage was approximately 134,000.

- Conroe, TX, USA