This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated that the right hand side of the hatchback liftgate support device failed and came crashing down seconds after the contact's pet was let out of the parked vehicle. The vehicle was not equipped with a remote locking device. The alleged failure was mechanical. The consumers husband did the repairs himself.
The rear door on my 1999 Dodge Caravan will not open from the outside unless you lock and unlock it a number of times using the remote device. Physically unlocking the door from the inside will not open it; in an accident, the occupant can not rely on this exit; the dealer does not consider inability to open the door as a safety or warranty item and charge me $83 to fix.
- Denville, NJ, USA
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- Lancaster, NY, USA