This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag light comes on intermittently. Dealer determined clockspring assembly needed to be replaced. Consumer states that both dealer and daimler Chrysler refused to replace the part as a warranty item.(customer care at daimler Chrysler had become very belligerant and abusive over the phone) please see reverse side for a continuance of abuse. Consumer is fearing the safety of his family. Wife is main driver, and feels that he should be reimbursed for the expense of the defective part.(after being overcharged for the repair despite having a verbal quote by the service advisor) appel Dodge has failed to return consumers calls to settle the discrepancy in payment. The van is showing no indication of airbag/clockspring failure.
Clockspring has failed rendering the airbags and horn unusable. This is a safety hazard and other year Dodge Caravan minivans have been recalled. My dealer said that my year minivan is not part of those recalled. I believe this safety component failure needs to be recalled by the manufacturer and replaced.
While traveling 30-40mph air bag light would flash on/off. This has happened for a few weeks. It finally remained on, and horn along with cruise control failed to work. Dealership replaced wires and a sticky clockspring unit.
While driving tried to use horn and there was no response. Air bag light illuminated and did not go off.also, cruise control did not work. Manufacturer and dealer have been notified.
- Smithville, VA, USA
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I have had a recent problem where I just thought that the air bag light was on. I later learned that not only is the air bag light on but the air bag will not deploy if N accident occurs. In addition the horn and cruise control does not work. By searching on the web I have learned from the dealer that this is a common problem in their vehicles. It will cost me over 250 dollars to correct. How can Dodge know that this problem exists and does not tell anyone or have a recall. This is deplorable. I am sure that deaths have occurred because of this and Dodge knows this too. Please let me know what can be done. Thank you. Vince filliben 610-361-8921.
Engine aservice and air bag warning lights indicate a potential safety problem. Dealership /manufacturer has been unable or unwilling to correct the problem.
At least a year ago, my airbag light came on and has stayed on. Approximately the same time, I began having problems with my criuse control. In addition, my horn has quit functioning. I contacted a dealership, and they stated it sounded like the airbag clockspring had gone bad. The part alone was estimated to cost $250. I recently checked the NHTSA site, as see that my van is not the only one with these same problems.
I am getting it repaired today and said it should be covered under warranty as it is a safety problem but the service manager said no. No safety defect mentioned.
Air bag light on instrument panel flickers on and off intermittently. Also, horn has failed to operate during operation of vehicle. Dealership has yet to examine vehicle for this problem. Please provide any additional information / documentation.
Vehicle was set on cruise control at 70-72mph. Consumer made rest stop/ got back on road resuming cruise control, and it quit working. Horn would not work either. A day in a half before, airbag light just stayed on. Consumer hasn't contacted dealer.
A D V E R T I S E M E N T S
- Katy, TX, USA