This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
SRS light appeared on the dashboard and remained on. Horn and cruise control failed to operate. Consumer took vehicle to the dealer for inspection, and mechanic determined that clock spring needed to be replaced.
On several occasions my 1998 Dodge Caravan would stall when starting up, it has a reoccuring airbag light, cruise control misfunctioning and horn stalling issues. I currently had to take it to chyristler for repairs. I was told from the manufacturer that there was a recall on the Dodge Caravan 1996-1998 re:clockspring. My veh. Was not listed with this recall and I'm concerned that I am experiencing the same problems as the Dodge Caravan that have been recalled. The air bag light appear on the dashboard and remain on. The vehicle was taken to the dealer for inspection. The mechanic replaced the clockspring.
While driving air bag light suddenly illuminated on the dashboard. When this occurred it rendered the horn and cruise control inoperative. Recall 02V290000 was issued for the air bag, but this vehicle was not included in the recall due to VIN.
At any speed air bag light stays on. Also, horn is inoperable, and cruise control does not work. There is recall 02V293000 concerning clock spring failure. However, this vehicle is not included in the recall due to VIN.
My 98 Dodge Caravan had a failed clockspring, which caused the airbag, horn, and cruise control to not function. Chrysler has a recall on a failed clockspring for 96-98 Dodge Caravan, and clearly states on its website it will reimburse customers for repairs to the clockspring. However, when I brought mine in for repair, and on subsequent phone calls and letters written to Chrysler, they indicate that my build date was not included in the recall. They need to expand the build date to later months in 1998, and consequently increase the amount of cars covered in the recall, because there is obviously a problem with the clockspring during my build date. This will cause people to have non-functioning airbags, cruise control, and horns, and unfortunately, may cause lives to be lost. I believe Chrysler should also reimburse me the $284.20 I had to pay to get the clockspring repaired, as they indicate on their website they will reimburse customers with 98 Caravan for repairs on failed clocksprings. By them not reimbursing me, they are falsely advertising on their website.
A D V E R T I S E M E N T S
- Syracuse, NY, USA